Welcome to the Pause Blog which features strategies for boosting energy, fueling enthusiasm, inspiring insight, rekindling spirit – and my reflections on life in general.
PAUSE – 11.03 – Keeping It Simple
January 18, 2011
REFLECTION: Broker world peace. Jump-start the economy. Cure cancer. Eliminate poverty. Save the planet.
The range of global concerns seems endless. Even our more modest individual goals and ambitions can end up supersized to the max. As inspiring and enervating as big hairy audacious goals can be, they also carry significant weight. And, shouldering the weight of the world can feel overwhelming, crippling and exhausting.
That’s why a FaceBook post this week by my Halifax friend and speaker colleague, Peter Davison, struck me so positively.
Peter wrote: Go forth, do good, return home, stay blessed. Repeat as necessary.
It’s an approach to daily life and a plan of action that’s blazingly simple and eminently doable. (more…)
PAUSE -11.02- A Slice Of Humble Pie
January 11, 2011
REFLECTION:
Last fall, I gifted my grandson with a subscription to a popular children’s magazine. I received, in return, a postcard to send the little guy indicating that the magazines would soon be on their way. I mailed him the postcard and also told him what to expect.
When I checked repeatedly with his Mom through the late fall and early winter about whether the magazines had started arriving, the answer was always no. In fact, they never even received the postcard announcement of the gift itself.
So, now, three months later, I finally decided it was time to call the magazine offices and demand an explanation. Irritated would be a pretty accurate description of my state of mind. I grew even more irritated by the time I held through the voice mail queue to lodge my complaint with James, a real live agent. bI laid out my problem fact by fact – in a tone that may have held just the slightest of edges.
On looking up my subscription account number, James immediately explained the situation. Turns out I had provided the right street address, but the wrong postal code, so the magazines had bounced back as undeliverable. The third time this happened, the distributor investigated, discovered the error, corrected the postal code, and had already graciously extended the subscription by the missing three months. The first magazine of the new year was already on its way to the corrected destination.
I thanked James for handling the situation so well, and apologized for my error. All set to point the finger of blame, I had no one to aim it at but myself.
ACTION:
I know I’m not the only person out there prone to jumping to conclusions. You may have experienced ‘a leap of sanctimony’ a time or two yourself. Self righteous indignation raises its ugly head in small ways and large ways both in the workplace and on the homefront. And, it’s such a colossal waste of energy with a strong likelihood of collateral damage.
Here are my reminder ‘Note To Self’ rules for tackling life’s sticky altercations:
* Speak up sooner rather than later when something goes awry.
* Don’t automatically ascribe incompetence on the part of others.
* Never assume that an error is entirely someone else’s fault.
* Explore what part I may have played in causing the problem.
* Be prepared to take or share responsibility for making things right.
P.S. In case it’s been a while, and you might have forgotten, I can tell you that humble pie has a unique flavor all its own!
________________________
QUOTES OF THE WEEK:
The greatest day in your life and mine is when we take total responsibility for our attitudes. That’s the day we truly grow up.” – John C. Maxwell
I would rather the man who presents something for my consideration subject me to a zephyr of truth and a gentle breeze of responsibility rather than blow me down with a curtain of hot wind.” – Grover Cleveland
_________________________
READERS WRITE:
In response to last week’s message, What’s Your Intention, Pause reader JG writes: This message is so fortuitous. I was just discussing choosing a word for the year with a friend. I realized I had already chosen mine while writing in my journal at year’s end. My word is LIGHT. To me it means to let the light in, spirituality, physically and emotionally; to follow my light; to share my light with the world; and to lighten up and enjoy the ride, to see the lighter side of things. I put this in motion by easing myself back into things on my first day back at work in a fairly stressed environment. I took the first half hour to read and lighten my expectations. I invited staff out for coffee first thing in the morning to lighten up the start to the work week. I lightened up our regularly scheduled meetings. And, on a personal note, I am lightening up on what I eat for supper (more salads please) and will hopefully lighten up the reading on the scale after my Christmas indulgences.
PS 2 – If you’ve been pondering your word for the year, I can tell you that these are some of the words that Pause readers tell me they have chosen to guide their direction for 2011: Thankfulness, Focus, Change, Reinforcement, Adventure, Reflection, Patience, Connection, and Gratitude
REFLECTION: Last fall, I gifted my grandson with a subscription to a popular children’s magazine. I received, in return, a postcard to send the little guy indicating that the magazines would soon be on their way. I mailed him the postcard and also told him what to expect.
When I checked repeatedly with his Mom through the late fall and early winter about whether the magazines had started arriving, the answer was always no. In fact, they never even received the postcard announcement of the gift itself.
So, now, three months later, I finally decided it was time to call the magazine offices and demand an explanation. Irritated would be a pretty accurate description of my state of mind. I grew even more irritated by the time I held through the voice mail queue to eventually lodge my complaint with James, a real live agent. I laid out my problem fact by fact – in a tone that may have held just the slightest of edges.
On looking up my subscription account number, James immediately explained the situation. (more…)
‘Box Of Crayons’ Offers Words Of Inspiration For 2011
January 5, 2011
Michael Bungay Stanier, author of More Great Work, and founder of ‘Box of Crayons’ offers this cool 48 second video with words of inspiration for 2011. Great words – great ideas – great work.
PAUSE -11.01- What’s Your Intention?
January 4, 2011
REFLECTION: A fresh new year. A blank slate of days stretching forward. How best to use your time and your energy?
January, for many, is a time of resolve. We create highly ambitious, jam-packed action lists of goals. In the end, we lose our focus or beat ourselves up as our super-human promises fall by the wayside.
The way I think about this practice has shifted over time. I have come to understand that HOW WE ARE in this world (our mindset – our character) is every bit as important as WHAT WE DO. And so, in recent years I’ve chosen to set one strong intention for being and not to create an exhaustive laundry list of resolutions for doing. Sure, I still make plans and set goals, but HOW I approach the demands of each day gets top billing. (more…)
PAUSE – 10.38 – Kindness
December 21, 2010
REFLECTION:
As a way of celebrating the season of light and winding up each year on a thoughtful note, I’ve ended several years of Pause messages with reflections on one key word. Peace, joy, love, hope and grace have all taken their turns in the spotlight.
This year, the word kindness springs to mind. Throughout 2010, I have experienced many kindnesses – large and small. I hope that has been the case in your life, too.
May these thoughts on kindness light a candle of compassion in us all – bringing a warmth and generosity of spirit that burns brightly through the end of the year and long into 2011.
Wishing you all the best from my family to yours.
Kindly and paus-atively yours, Pat
***
Kindness is never wasted. If it has no effect on the recipient, at least it benefits the bestower. – S. H. Simmons
You cannot do a kindness too soon, for you never know how soon it will be too late. – Ralph Waldo Emerson
One kind word can warm three winter months. – Japanese proverb
Today I bent the truth to be kind, and I have no regret, for I am far surer of what is kind than I am of what is true. – Robert Braul
Kindness is the language which the deaf can hear and the blind can see. – Mark Twain
Wherever there is a human being, there is an opportunity for a kindness. – Seneca
The best portion of a good man’s life – his little, nameless, unremembered acts of kindness and love. – William Wordsworth
Forget injuries; never forget kindness. – Confucious
Be kind, for everyone you meet is fighting a hard battle. – Plato
Let no one ever come to you without leaving better and happier. Be the living expression of God’s kindness: kindness in your face, kindness in your eyes, kindness in your smile. – Mother Teresa
I expect to pass through life but once. If therefore, there be any kindness I can show, or any good thing I can do to any fellow being, let me do it now, and not defer or neglect it, as I shall not pass this way again. – William Penn
Kindness in words creates confidence. Kindness in thinking creates profoundness. Kindness in giving creates love. – Lao Tzu
Be generous with kindly words, especially about those who are absent. – Johann Wolfgang von Goethe
Kindness is the essence of greatness and the fundamental characteristic of the noblest men and women I have known. Kindness is a passport that opens doors and fashions friends. It softens hearts and molds relationships that can last lifetimes. – Joseph B. Wirthlin
A warm smile is the universal language of kindness. – William Arthur Ward
And as I’ve gotten older, I’ve had more of a tendency to look for people who live by kindness, tolerance, compassion, a gentler way of looking at things. – Martin Scorsese
It is a bit embarrassing to have been concerned with the human problem all one’s life and find at the end that one has no more to offer by way of advice than ‘try to be a little kinder’. – Aldous Huxley
Ask yourself: Have you been kind today? Make kindness your daily modus operandi and change your world. – Annie Lennox
REFLECTION: As a way of celebrating the season of light and winding up each year on a thoughtful note, I’ve ended several years of Pause messages with reflections on one key word. Peace, joy, love, hope and grace have all taken their turns in the spotlight.
This year, the word kindness springs to mind. Throughout 2010, I have experienced many kindnesses – large and small. I hope that has been the case in your world, too.
May these thoughts on kindness light a candle of compassion in us all – bringing a warmth and generosity of spirit that burns brightly through the end of the year and long into 2011. (more…)
PAUSE -10.37- The Gift Of Trust
December 14, 2010
HAPPY NEWS:
Last week in Montreal, at the Annual Convention of CAPS (the Canadian Association of Professional Speakers), I was honored with an induction into the Canadian Speaking Hall of Fame. For more details, video and pics see the blog posting at: http://www.pauseworks.com/wp/?p=1845
REFLECTION:
In case you’ve missed the memo – or the endless media messages bombarding us daily – December is the one month of the year where giving is clearly top of mind. It’s no surprise, then, that I was intrigued by this first item on a list of tips for reducing workplace stress.
Tip number one advises giving the gift of trust. What an interesting idea!
The point is that a lack of control over one’s own work is a serious workplace stressor. Leaders who micro-manage tasks or decree exactly how everything must be tackled build neither trust nor capacity. In fact, there’s nothing more irritating than having someone lurking over your shoulder second guessing everything you’re doing, interceding to make sure it’s done the ‘right’ way (read ‘their’ way).
When we give others the freedom to make decisions about how to approach the tasks in front of them we honor their capabilities and avoid unnecessary pressures. Trusting is not only a stress reliever, but a relationship and capacity builder.
Developing trust is a bit of a catch 22 situation. Do you grant it only after it is earned? Or do you assume it until proven otherwise? Maybe it’s possible to hold both possibilities in hand at once.
Stephen M.R. Covey sheds light on this issue in his book, The Speed of Trust. He notes that building trusting relationships with others hinges on two elements: character (positive intentions and a reputation for integrity) and competence (strong capabilities and a record of results).
ACTION:
What does this mean for the way we ease the load for others? For starters, we can stop meddling in situations where others have already proven their character and competence.
People grow and develop over time. The way we oversee and interact needs to adapt as trust is built. Backing off and letting go might just be the very best gift of all!
_________________________
QUOTE OF THE WEEK:
“Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.” – Booker T. Washington
_________________________
RESOURCE OF THE WEEK:
Here’s a link to an article on ‘Smart Trust” by Stephen Covey based on the ideas in his book: http://www.selfgrowth.com/articles/The_Speed_of_Trust.html
_________________________
READERS WRITE:
In response to the last message, ‘What Really Counts?’, Pause reader KE writes: I just finished teaching my course on the power of coaching and the science of positive psychology. We talked about different measures of success. Did you know that Bhutan measures Gross National Happiness? It’s a 30 year old policy and is soundly based on Buddhist philosophy. The British government recently announced that their office of national statistics will start measuring people’s psychological and environmental well-being, making it one of the first western countries to officially monitor happiness.
REFLECTION: In case you’ve missed the memo – or the endless media messages bombarding us daily – December is the one month of the year where giving is clearly top of mind. It’s no surprise, then, that I was intrigued by this first item on a list of tips for reducing workplace stress.
Tip number one advises giving the gift of trust. What an interesting idea!
The point is that a lack of control over one’s own work is a serious workplace stressor. Leaders who micro-manage tasks or decree exactly how everything must be tackled build neither trust nor capacity. In fact, there’s nothing more irritating than having someone lurking over your shoulder second guessing everything you’re doing, interceding to make sure it’s done the ‘right’ way (read ‘their’ way).
When we give others the freedom to make decisions about how to approach the tasks in front of them we honor their capabilities and avoid unnecessary pressures. Trusting is not only a stress reliever, but a relationship and capacity builder.
Developing trust is a bit of a catch 22 situation. (more…)
Canadian Speaking Hall of Fame Induction
December 9, 2010
What a great honor for me to be inducted into the Canadian Speaking Hall of Fame. The announcement was made December 7, 2010, at the annual CAPS (Canadian Association of Professional Speakers) Convention held in Montreal.
The Hall of Fame is a peer award for individuals who are recognized for their excellence on the platform, their longevity and success in the business, and their contributions to the speaking industry. That’s Warren Evans CSP, long time speaker colleague and friend (and HoF member himself) presenting me with the award. There are now 24 members from across the country who have been inducted into the Canadian Speaking Hall of Fame.
I am the fourth female speaker, and the second speaker working from Saskatchewan to be honored as a member of the Hall. Needless to say, I am delighted by the recognition. Even more than that, I so appreciate the support I have received over more than two decades in business from this great community of generous and talented colleagues.
Congratulations to Linda Edgecombe, CSP, a friend and colleague from British Columbia, who was also inducted on the same evening.
Thanks to Dov Friedman, CAPS Convention photographer, for so graciously gifting me with these images from the awards ceremony. This link will take you to Dov’s website, where you can learn more about his wonderful photography.
PAUSE -10.36- What Really Counts?
November 30, 2010
REFLECTION:
My three year old grandson has learned to count. Everything around him is fodder for practice: fingers, books, days on the calendar. As he gets more proficient at counting, concepts like yours/mine and more/less are also popping to the fore. Who has more smarties? Who scored more points? The comparisons fuel both victory dances and mini meltdowns.
As we mature, we continue to count. Only the objects of our affection or attention change. How many widgets sold? Clients served? Dollars banked? Gadgets owned? Miles traveled? This raises the question of what REALLY counts in life.
My niece waxed eloquent on this very concept in a recent blog posting. Jillian is a young entrepreneurial craftswoman currently living in Pocatello, Idaho. As a one woman shop, she’s making a name for herself in the world of web community and online commerce through her unique jewelry designs, novel photography and engaging writing. She notes the pressure to ‘make the numbers’. With Jill’s permission, I’m sharing her recent commentary on success.
“Which of these do you value more – quantity or quality? Success, for me, in this crafty world of mine, is when I enter into my creative space and perfectly translate a vision into metal and stone. Success for many others is in the numbers. Numbers of Twitter followers. Numbers of Facebook friends. Numbers of sales. Numbers! Numbers! Numbers!
Does any of that matter if you feel unfulfilled in your work? Does any of that matter if you aren’t true to who you are?
Today I experienced a glorious nibble of success. I finished three pieces of jewelry. I scraped one piece-of-crap-ruined-jewelry into my metal recycling bin on my workbench. I went for a walk in the weather. I loved my husband. I connected with a few wonderful folks out there in the interwebs. I gave my cat a belly rub. I made a delicious pizza for supper and now I’m going to go eat it, with a glass of Malbec. I’m all about the quality in this life – to hell with the numbers (please do pardon my French).
This kind of day to day success is so delightful. It really is. What else could matter? Just live each day well, I say. Just do your best. The rest is not your business.”
ACTION:
There is a time, a place and a purpose for measuring, counting, monitoring. We just need to be clear that we are scoring and tracking the things that truly matter – in our work and in our lives at large.
What will you choose to keep an eye on today? Manage your attention with intention.
_________________________
QUOTE OF THE WEEK:
“Be selective about your external influences.” – Brian Tracy
_________________________
RESOURCE OF THE WEEK:
If Jillian’s voice caught your attention, you might enjoy more of her take on life and work at: http://thenoisyplume.blogspot.com/
_________________________
READERS WRITE:
Two Pause readers comment on last week’s message on TAT (Turn Around Time).
EF writes: Thanks for sharing ideas to help folks stop, look and listen to what is going on in the fast track of life when we forget to build in turn around time.
KL writes: We just returned from a trip to Ontario which included a little work, visits with relatives, a wedding and a visit with friends. It was great, but as we were coming home my husband commented that we should have built in some down time. It wasn’t rushed or even too packed – just too many.
REFLECTION: My three year old grandson has learned to count. Everything around him is fodder for practice: fingers, books, days on the calendar. As he gets more proficient at counting, concepts like yours/mine and more/less are also popping to the fore. Who has more smarties? Who scored more points? The comparisons fuel both victory dances and mini meltdowns.
As we mature, we continue to count. Only the objects of our affection or attention change. How many widgets sold? Clients served? Dollars banked? Gadgets owned? Miles traveled? This raises the question of what REALLY counts in life.
My niece waxed eloquent on this very concept in a recent blog posting. Jillian is a young entrepreneurial craftswoman currently living in Pocatello, Idaho. As a one woman shop, she’s making a name for herself in the world of web community and online commerce through her unique jewelry designs, novel photography and engaging writing. She notes the pressure to ‘make the numbers’. With Jill’s permission, I’m sharing her recent commentary on success.
“Which of these do you value more – quantity or quality? Success, for me, in this crafty world of mine, is when I enter into my creative space and perfectly translate a vision into metal and stone. Success for many others is in the numbers. Numbers of Twitter followers. Numbers of Facebook friends. Numbers of sales. Numbers! Numbers! Numbers!
Does any of that matter if you feel unfulfilled in your work? Does any of that matter if you aren’t true to who you are? (more…)
People In Places
November 26, 2010
One of the fun things about traveling is watching the people you meet along the way. What is even more fun is surreptitiously sketching them absorbed in the moment. Caught this fellow working his morning crossword next table over at the Cosmic Diner in New York City. He was clearly into the task at hand. You can catch a glimpse of a few other sketches in the Facebook People Portfolio gallery posted today.
PAUSE -10.35- How’s your TAT Quo?
November 23, 2010
NOTE:
Final week to take advantage of the Big Box Bonus Bundle offer. Check the end of message for details.
REFLECTION:
This year, September and October were pretty active months in my life. It didn’t really hit me how active they had been until November rolled around and my schedule loosened up a bit. Quite the contrast!
S & O were filled with great things – no complaints there! Challenging work with interesting clients. An engaging conference on workplace wellness. A heartfelt farewell to a dear friend. A family wedding celebration. An exciting vacation get away. Mentoring and charity work. I wouldn’t have traded away any of those activities.
In retrospect, what I might have done differently is paid more attention to TAT – the Turn Around Time – between events. There’s a lot of performance pressure to reduce Turn Around Time in the world of work – faster responses to messages, quicker delivery of products, instant access to services. But there can be a personal cost to upping the ante.
When TAT shrinks, pressure grows. There is no longer time to savor what you’ve just experienced nor to fully anticipate what comes next. Minor glitches easily assume major proportions. The rhythm shifts to rush and roar – as we spend our days rushing in and roaring out.
Richard Swenson describes what’s missing in these situations as margin – those gaps in timing, the cushioning between engagements, a sense of openness to possibilities in our daily experience. Linda Popov describes what we might aspire to instead as a pace of grace.
ACTION:
If TAT is an issue for you, too, here are a handful of strategies to play with as you try to strike a more satisfying balance on Turn Around Time:
Build ‘mop up’ time into the scheduling of meetings and events. If a gathering ends at 4:00, it will probably be 4:30 before you’ve finished those last minute conversations, packed up, made a washroom stop, and disengaged enough to move on. Knowing that, don’t book your next engagement across town for 4:15.
To minimize overcommitment, make prep time visible on your calendar. If you’ve got two hours of work to get ready for an event, designate a block of time for prep. Whether it happens at that specific time or not, you’ll remember that those two hours are spoken for.
Build minor travel time into your appointment schedule. So far, instantaneous tele-transporting is not an option. It takes time to walk to the other end of the building or to drive across town. Book accordingly.
Choose flights to allow an extra cushion for delays and weather. Taking the second last flight out – rather than the last flight out gives you a little more wriggle room. Arriving early at the airport takes away some of the pressure of surprise line-ups at security.
Honor your down-time needs. If you are more introverted by nature, you’ll need more solo time and space between people engagements to replenish your energy. There’s nothing wrong with that. Just plan around it.
Pay attention as you move through your day and week. Note where you find yourself pinched by a lack of TAT. Adjust accordingly.
________________________
QUOTE OF THE WEEK:
“Determination alone is nothing without discernment.” – Linda Kavelin Popov.
_________________________
RESOURCE OF THE WEEK:
Ned offers a fun way to put this issue in perspective. Check out his four minute video: No Margin Ned at http://www.youtube.com/watch?v=wuLza5wlJUI&feature=related . Ned’s strategies for doing away with margin will help you stress up your life, big time!
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BIG BOX BONUS BUNDLE:
I can’t believe it! We’ve sold all the copies from the original print run of my latest book, Press Pause…Press On. And so, we fired up the presses and rolled off a second batch of books. There’s good news in this for you!
The books are boxed 48 to a carton with a little headroom to spare. I’m taking 10 of those boxes and stuffing that extra space with this collection of bonus goodies: 2 more books (to top it up to 50), 50 Pause decals, 10 copies of my Take A Break booklet, 5 Pause postcards, 1 set of 4 Pause Posters (8.5×11), 5 Pause postcards, and 1 Pause mousepad.
The retail value of the whole enchilada totals a shade over $1100. From now through the 30th of November, ten of these bundles are up for grabs for $550 each (plus taxes & shipping). Perfect timing for seasonal gifts for clients, colleagues and friends. (Too many for your needs? Partner up with a colleague to take advantage of the savings.)
The B4 reprint special is available only by phone and only for one more week. Call toll free at 877-728-5289 to order your Big Box Bonus Bundle now.
NOTE: Final week to take advantage of the Big Box Bonus Bundle offer. Check the end of message for details.
REFLECTION: This year, September and October were pretty active months in my life. It didn’t really hit me how active they had been until November rolled around and my schedule loosened up a bit. Quite the contrast!
S & O were filled – bumper to bumper – with lots of great things. No complaints there! Challenging work with interesting clients. An engaging conference on workplace wellness. A heartfelt farewell to a dear friend. A family wedding celebration. An exciting vacation get away. Mentoring and charity work. I wouldn’t have traded away any of those activities.
In retrospect, what I might have done differently is paid more attention to TAT – the Turn Around Time – between events. It was a bit too ‘next…next…next’ – too often at the expense of the here and now.
There’s a lot of performance pressure to reduce Turn Around Time in the world of work – faster responses to messages, speedier delivery of products, more instant access to services. But there can be a personal cost to upping the ante.
When TAT shrinks, pressure grows.There is no longer time to savor what you’ve just experienced nor to fully anticipate what comes next. Minor glitches easily assume major proportions. The rhythm shifts to rush and roar – as we spend our days rushing in and roaring out. (more…)
REFLECTION: Broker world peace. Jump-start the economy. Cure cancer. Eliminate poverty. Save the planet.
REFLECTION: Last fall, I gifted my grandson with a subscription to a popular children’s magazine. I received, in return, a postcard to send the little guy indicating that the magazines would soon be on their way. I mailed him the postcard and also told him what to expect.
REFLECTION: A fresh new year. A blank slate of days stretching forward. How best to use your time and your energy?
REFLECTION: As a way of celebrating the season of light and winding up each year on a thoughtful note, I’ve ended several years of Pause messages with reflections on one key word. Peace, joy, love, hope and grace have all taken their turns in the spotlight.
REFLECTION: In case you’ve missed the memo – or the endless media messages bombarding us daily – December is the one month of the year where giving is clearly top of mind. It’s no surprise, then, that I was intrigued by this first item on a list of tips for reducing workplace stress.
The Hall of Fame is a peer award for individuals who are recognized for their excellence on the platform, their longevity and success in the business, and their contributions to the speaking industry. That’s Warren Evans CSP, long time speaker colleague and friend (and HoF member himself) presenting me with the award. There are now 24 members from across the country who have been inducted into the Canadian Speaking Hall of Fame.
I am the fourth female speaker, and the second speaker working from Saskatchewan to be honored as a member of the Hall. Needless to say, I am delighted by the recognition. Even more than that, I so appreciate the support I have received over more than two decades in business from this great community of generous and talented colleagues.
REFLECTION: My three year old grandson has learned to count. Everything around him is fodder for practice: fingers, books, days on the calendar. As he gets more proficient at counting, concepts like yours/mine and more/less are also popping to the fore. Who has more smarties? Who scored more points? The comparisons fuel both victory dances and mini meltdowns.
One of the fun things about traveling is watching the people you meet along the way. What is even more fun is surreptitiously sketching them absorbed in the moment. Caught this fellow working his morning crossword next table over at the Cosmic Diner in New York City. He was clearly into the task at hand. You can catch a glimpse of a few other sketches in the Facebook 
REFLECTION: This year, September and October were pretty active months in my life. It didn’t really hit me how active they had been until November rolled around and my schedule loosened up a bit. Quite the contrast!