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PAUSE – 11.26 – The Burden of Bundling

May 24, 2011

REFLECTION:
These days, merchandisers are pretty adept at bundling goods and services together in the hopes of extending one purchase into a bigger payday. A telecom will sell you a phone line and then bundle in internet service, cell phone, and unlimited long distance. At our Canadian Tim Horton’s you can purchase chili and a bun with coffee  – and for another 14 cents Timmy tosses in a donut. Bundle! Bundle! Bundle!
Bundling CAN create good deals. And yet, as much of a bargain as it may be financially, bundling can also bring you more than you need or want, more than you bargained for, or, literally, more than you can chew.
The concept of bundling popped to mind as I recently listened to a colleague fret about a complicated workplace problem. It was clear that by taking one issue and bundling it together with others she was making the situation more difficult and overwhelming than it needed to be. On top of the precipitating problem with Employee A, she had layered an ongoing performance concern about Colleague B, and was already anticipating having to deal with the fallout of the situation on Employees C & D.
Truly, she had legitimate concerns in all three areas; and all would have to be addressed at some point. However, bundling them together in the moment had sent her into a tail spin. It made things much more difficult than they needed to be in dealing with the single precipitating issue. And, the resulting confusion of thoughts caused a crisis of confidence.
Once we unbundled the issues – clarified her approach to the immediate problem, identified a first step in addressing the ongoing issue, and set the third issue aside for later – calm and confidence were restored. I know she’ll excel at handling everything. She just didn’t need to worry it all at once.
ACTION:
It’s so easy for related issues to bounce around our minds, bumping into each other, bruising our ability to see clearly and think straight.
That’s when and where it’s helpful to divvy the whole mess into more manageable chunks, and determine a thoughtful order of approach.
Another mind or another person’s point of view – especially that of someone not directly involved in the situation – can be helpful.
The next time you find yourself caught up in a burdensome bundle of confusion, pause. Take a step back. Call on a bit of help. And together have a go at unbundling the situation into its much more manageable pieces.
_________________________
QUOTE OF THE WEEK:
“I try to take one day at a time, but sometimes several days attack me at once.” – Jennifer Yane
_________________________
RESOURCE OF THE WEEK:
You might enjoy Kathy Gulrich’s article, “Overwhelm: Love It Or Leave It” at:  http://www.smartlearningcenter.com/article_overwhelm.html Kathy offers five strategies for finding your way through the burden of overwhelm.
_________________________
READERS WRITE:
In response to last week’s message, Regrets – A Lost Cause, Pause reader GS writes: ” Your story about the article on the bus-lines of Paris struck a chord with me. I can’t begin to count the number of times I’ve had a similar experience after a trip. Finally, I realized that I was just being reminded that I had a “button” that said I was afraid about what I might have missed out on. Now, when I find something about a place I’ve just been to, I file it under “future trips”. And, I do like you suggested: relish what I had experienced.”

Bundle-wREFLECTION: These days, merchandisers are pretty adept at bundling goods and services together in the hopes of extending one purchase into a bigger payday. A telecom will sell you a phone line and then bundle in internet service, cell phone, and unlimited long distance. At our Canadian Tim Horton’s you can purchase chili and a bun with coffee  – and for another 14 cents Timmy tosses in a donut. Bundle! Bundle! Bundle!

Bundling CAN create good deals. And yet, as much of a bargain as it may be financially, bundling can also bring you more than you need or want, more than you bargained for, or, literally, more than you can chew.

The concept of bundling popped to mind as I recently listened to a colleague fret about a complicated workplace problem. It was clear that by taking one issue and bundling it together with others she was making the situation more difficult and overwhelming than it needed to be. On top of the precipitating problem with Employee A, she had layered an ongoing performance concern about Colleague B, and was already anticipating having to deal with the fallout of the situation on Employees C & D.

Truly, she had legitimate concerns in all three areas; and all would have to be addressed at some point. However, bundling them together in the moment had sent her into a tail spin. (more…)

Euro Oddity Series – #6

May 20, 2011

What do a London teapot, a street artist, and a performance stage have in common? Not much. Each unique and slightly weird in their very own ways.

Teapot-wThis fellow seemed rather grumpy sitting as he was on the display shelf in the lobby of the Montague on The Gardens in London. Life as a teapot can be tough!

Udderbelly - Perfromance CentreThe UdderBelly upside down purple cow caught the eye of this prairie farm girl as we made our way around the circuit on the London Eye. It’s a temporary performance theatre and stage perched on the Southbank, London. Certainly is colorful!

Lizard on BikeStreet performers seem to be everywhere throughout Europe. I’m accustomed to seeing mimes and dancers, but this is the first time I’ve seen a psychadelic lizard on a bicycle. Drop a coin or two in his bucket and watch him pedal like crazy!

Euro Oddity Series – #5

May 19, 2011

Here are a few signs that gave us pause.

Non Stoop Service-w

London Shop Sign.

Is it really non stop service if it’s only available 12 hours a day?

inkino sign-w

London Shop Sign: INKINO – I Never Knew I Needed One.

Gotta be a gadget shop?!

slow wine-wProvencal Winery Sign & Clock above the wine tasting bar.

Look closely at the time.

If you’re confused, maybe you’ve tested a few too many bottles!

Euro Oddity Series – #4

May 18, 2011

Sugar Bowl-wMuch ado has been made about the practice of ‘texting’ – trading instant messages as a way of keeping in touch with friends and family. Some love it. Others decry its lack of social grace.

Perhaps that’s why the concept of ‘sugaring’ caught my attention.  It seems designed to smooth and sweeten the social interaction on the French cafe scene.  As you will see from the photos, each wrapper that encircles a sugar cube bears a different message.

libre-wMost wrappers ask relationship oriented questions. Many feature check boxes for Yes and No answers. Others provide spaces to fill in the blanks with your answer.

Who knows? Perhaps the iCube might someday replace the iPhone as the connecting strategy of choice.

If your French is a bit shakey, here are my best efforts at translation:

Rendz Vous-wVous etes libre ce soir? Oui? Non?  Are you free tonight? Yes? No?

Rendez-vous chez…   Let’s meet at ….

Seul-wVous etes seul dans la vie? Oui? Non?  Are you single? Yes? No?

Un autre cafe?  Another cafe?

C’est toi qui invitez? Are you asking me?

appelle moi-wAppelle moi au:  Call me at:

PAUSE – 11.25 – Regrets – A Lost Cause !

May 17, 2011

Paris window-wREFLECTION: On our last morning in Paris, I step out on the narrow balcony of our hotel room for one last time to see what’s happening in the street. Directly across the way, an elderly lady in her nightgown tends her window box geraniums. Several floors below a nun heads down the street, hands extended in front of her, holding what appears to be a blackberry. On closer inspection, I see she has two thumbs firmly fixed on the open pages of her prayer book. She traces the words as she walks. Not a blackberry prayer at all – something else entirely!

A few moments later we’re riding the airport shuttle winding our way through the city to Charles de Gaulle. Near the Sorbonne, someone has placed a bright red traffic cone on the top of a statue turning an elegant aristocrat into a redheaded witch. I laugh out loud. A few blocks later, homeless man sits up in his makeshift bed on the street. With his left arm he flaps his trousers in the air (perhaps his version of doing the laundry). With a grimace and wild motions of his right arm, he wafts away the odor left in their wake. My heart pings.

At every turn, there are sights to take in and moments to note. I’m struck by how much easier it seems to stay tuned when you’ve stepped outside your everyday routine.

A day later, on my first morning back in Saskatoon, I find myself wide awake at 3:30 in the morning (near noon in Paris). (more…)

Euro Oddity Series – #3

May 17, 2011

Flower vendor 2-wThere’s nothing unique or new about vending machines. They’ve been around for years. Here in North America we’re accustomed to using them for everyday purchases of soft drinks and snacks.

What can I say about a country where you can actually buy flowers from a vending machine?

Flower vendor 3-wThis unit was located next to the ticket booth in a parkade in Avignon, France. The flowers were fresh and beautiful, too.

Talk about making it easy to pick up a bouquet for a special someone on your way home from work.

I love it! I’ll bet the recipients do, too!

Euro Oddity Series – #2

May 16, 2011

All through Provence in southern France you will find handcrafted santons offered for sale as art pieces and souvenirs. The word, ‘santon’ means ‘little saints’.

Originally, santons were figurines associated with the nativity scenes in a Provencal creche. Over time, the santons came to be associated with various characters typically found in most Provencal villages – the fishwife, the scissors grinder, the chestnut seller. the simpleton, the spinner, the basketmaker.

Brassette-wMany of these characters are featured in the Musee des Santons that we visited in the village of Les Baux de Provence. Our favorite characters were Grasso and Grassette (pictured here). G & G are an elderly couple who symbolize love and fidelity in spite of their old age and their daily squabbles.

Having been introduced to the concept of Grasso and Grassette, we saw them everywhere in real life on the streets. Chances are good, you’ll recognize the archetype in your part of the world, too – maybe even in your own family or circle of friends.

Euro Oddity Series – #1

May 15, 2011

Sadly, the iPad we traveled with during our four weeks in England and France made posting photos to my blog en route extremely difficult. So, posts have had to wait till our return.

Now that I’m back in Canada again, I’m going to be posting a few bits and bobs (Brit term, that) of interest from our trip: sights, signs, oddities, and observations. Nothing too serious! Expect a minor flurry over the next week. Hope you enjoy them.

Men's suit 1-wFor those of you who pride yourself as fashion forward folks, these jackets were featured in a London men’s wear store window in the Burlington Arcades just off Picadilly between Old Bond and Regent streets. Men Suit 2-wI didn’t see any of these suits on guys on the street. And I’m pretty sure I would have noticed!

What I did notice is that harem pants are making a big comeback on the women’s fashion front! No, I did not pick up a pair myself!

PAUSE – 11.24 – How Bad Is It, Really?

April 12, 2011

REFLECTION:
41 years ago today (April 13, 1970), Jack Swigert, astronaut on the infamous Apollo 13 mission delivered five memorable words, “Houston, we’ve got a problem!”, after an oxygen tank burst on their way to the Moon. In fact, Swigert’s actual words were: “OK, Houston. Hey, we’ve got a problem here.” But over the years and through the magic of editing, the phrase has been shortened for dramatic effect.
Once the discovery was made, and the problem identified, the Apollo mission quickly shifted from one of exploration (a third lunar landing) to survival (getting the crew back to earth alive). Imagine, however, if the flight crew and ground crew had all stayed stuck in their fear. What would have been the likelihood of a positive outcome?
It’s been years since the event itself, and it’s been years since I last saw the movie, Apollo 13. However, it’s been nowhere near that long since I witnessed someone getting severely bent out of shape about a life altering event or circumstance – myself included.
Problems come and problems go. Some of them are Apollo dramatic and truly life threatening. Others are simply minor blips on the old Stress-O-Meter Radar. The challenge is one of sifting the serious challenges from the minor irritations.
That’s where a degree of thoughtfulness comes into play. The next time you face a ‘Houston, we’ve got a problem’ challenge, check to see whether you are responding from fear or thoughtfulness.
Knee jerk, fear based reactions hang out in the amygdala  – also referred to as our primitive lizard brain. It’s that part of the brain that creates and stores emotional memory, senses danger, and triggers the mind and body to high alert. If we only operate from states of high anxiety, chances are good we’re not accessing the clearest thinking part of our brain.
It’s a pretty strong likelihood that Chicken Little, he of ‘the sky is falling’ fable, was largely governed by his lizard brain – racing around in circles, freely distributing fear and anxiety, to all he met.
Fortunately, although we might share Chicken Little’s panicky response to a life event, we don’t need to stay stuck in our first reaction – hijacked by the amygdala. We do need to shift our attention to the neocortex –  the part of the brain that’s better known for it’s analytical and reasoning abilities.
ACTION:
How then to leave the lizard behind and get a more thoughtful take on a challenging situation?
Try these actions:
– Name the fear at the center of your response. Take a closer look at its actual likelihood.
– Reach out to someone else whose point of view you respect to help you challenge your thinking.
– Tackle a first step – one small action or exploration in the direction of a solution. Let small wins propel you forward.
– Imagine a positive long-term outcome from the challenge at hand.
– Be thankful for all the other things that seem to be on track and have not gone sideways in your life.
A fresh perspective or two can go a long ways towards getting your feet back on solid ground.
_________________________
QUOTE OF THE WEEK:
“There is only one cause of unhappiness: the false beliefs you have in your head, beliefs so widespread, so commonly held, that it never occurs to you to question them.” – Anthony de Mello
_________________________
RESOURCES OF THE WEEK:
Check out this online article:  Five Steps To Managing Your Lizard Brain: http://www.devacoaching.com/2010/07/20/5-steps-to-managing-your-lizard-brain/
I’m also remembering a children’s story book that was a favorite around our house on tough days: “Alexander and the Terrible, Horrible, No Good, Very Bad Day” by Judith Viorst. Young Alexander learns that some days are like that – even in Australia. A fun read for old and young alike.
_________________________
READERS WRITE:
In response to last week’s  message on Overwork: An Artful Life Perspective, these Pause readers write:
CH : Great advice as usual Pat. We are all artists in our own way – creating our special place in the world.
NC: Thanks for this thought provoking PAUSE . As a recovering perfectionist I found these points particularly poignant.  As someone once told me, apply the KISS principal: Keep It Simple Sweetheart!

Rocket-wREFLECTION: 41 years ago today (April 13, 1970), Jack Swigert, astronaut on the infamous Apollo 13 mission delivered this memorable phrase, “Houston, we’ve got a problem!”, after an oxygen tank burst on their way to the Moon. In fact, Swigert’s actual words were: “OK, Houston. Hey, we’ve got a problem here.” But over the years and through the magic of editing, the phrase has been shortened for dramatic effect.

Once the discovery was made, and the problem identified, the Apollo mission quickly shifted from one of exploration (a third lunar landing) to survival (getting the crew back to earth alive). Imagine, however, if the flight crew and ground crew had all stayed stuck in their fear. What would have been the likelihood of a positive outcome?

It’s been years since the event itself, and it’s been years since I last saw the movie, Apollo 13. However, it’s been nowhere near that long since I witnessed someone getting severely bent out of shape about a life altering event or circumstance – myself included.

Problems come and problems go. Some of them are Apollo dramatic and truly life threatening. Others are simply minor blips on the old Stress-O-Meter Radar. The challenge is one of sifting the serious challenges from the minor irritations. (more…)

PAUSE -11.23- Overwork: An Artful Life Perspective

April 5, 2011

REFLECTION:
An experienced artist recently shared a few thoughts about overworking in response to a question from a novice painter. Although, the conversation centered on the negative impact of overworking a piece of art, as the discussion unfolded, I couldn’t help but notice the parallels between art and life.
The mentoring artist noted five causes of overwork:
– repeatedly going back over old ground rather than leaving well enough alone and moving on
– pushing for perfection – spending time and energy on final finishing touches that don’t add appreciable value
– forcing the work – letting impatience over-ride the flow of the paint, the brush or the pen
– overusing a well developed skill when it’s not even called for in the work of the moment
– getting caught up in the fine detail without stopping to step back for the long view and gaining perspective
ACTION:
It seems to me that we might take a page or two from the Old Masters and put them to work in our everyday work-lives.
When you find yourself challenged by overwork, take stock of these questions and see if they shift your behavior:
– Does the extra effort advance something important – or just cover old ground in another way?
– Is the task already done well enough to meet the basic needs? Would the extra 10% of effort be warranted in terms of the result?
– Mihgt you be pushing people and progress in ways that create unnecessary resistance?
– Could you be engaging in tasks just because you have polished the skill to do them – not because they’re the best use of your time at the moment, or required by the enterprise at hand?
– Have you stepped back to take a look at the big picture, or are you trapped by the minutiae of the moment?
It could be that in pausing for reflection you just might find that the extra effort isn’t necessary, or that you just hadn’t realized you were already there. Give it a whirl and see how it works.
_________________________
QUOTE OF THE WEEK:
“Art is the elimination of the unnecessary.” – Pablo Picasso.
_________________________
RESOURCE OF THE WEEK:
For a few additional thoughts on Overwork and Overwhelm, see this article on CanadaJobs.com at: http://www.canadajobs.com/articles/viewarticle.cfm?ArticleID=1253
_________________________
READERS WRITE:
In response to last week’s message, Game Changing Questions, Pause reader B writes:  “Another Pause meant just for me at this time!  I have just returned from celebrating the life of my sister – a life cut short in her prime by cancer.  She also was someone who engaged and challenged people.  The 700+ who attended the celebration of her life were a testament to that.  She was so different from me and had many characteristics that I admire and am trying to keep present and emulate, including engaging others with meaningful questions! Thanks – Pause is an integral part of my week.”

Palette-wREFLECTION: An experienced artist recently shared a few thoughts about overworking in response to a question from a novice painter. Although, the conversation centered on the negative impact of overworking a piece of art, as the discussion unfolded, I couldn’t help but notice the parallels between art and life.

The mentoring artist noted five causes of overwork:

  • Repeatedly going back over old ground rather than leaving well enough alone and moving on
  • Striving for perfection – spending time and energy on final finishing touches that don’t add appreciable value
  • Forcing the work – letting impatience over-ride the flow of the paint, the brush or the pen
  • Overusing a well developed skill when it’s not even called for in the work of the moment
  • Getting caught up in the fine detail without stopping to step back for the long view and gaining perspective

ACTION: It seems to me that we might take a page or two from the Old Masters and put them to work in our everyday work-lives.

When you find yourself challenged by overwork, take stock of these questions and see if they shift your behavior: (more…)