These days, merchandisers are pretty adept at bundling goods and services together in the hopes of extending one purchase into a bigger payday. A telecom will sell you a phone line and then bundle in internet service, cell phone, and unlimited long distance. At our Canadian Tim Horton’s you can purchase chili and a bun with coffee – and for another 14 cents Timmy tosses in a donut. Bundle! Bundle! Bundle!
Bundling CAN create good deals. And yet, as much of a bargain as it may be financially, bundling can also bring you more than you need or want, more than you bargained for, or, literally, more than you can chew.
The concept of bundling popped to mind as I recently listened to a colleague fret about a complicated workplace problem. It was clear that by taking one issue and bundling it together with others she was making the situation more difficult and overwhelming than it needed to be. On top of the precipitating problem with Employee A, she had layered an ongoing performance concern about Colleague B, and was already anticipating having to deal with the fallout of the situation on Employees C & D.
Truly, she had legitimate concerns in all three areas; and all would have to be addressed at some point. However, bundling them together in the moment had sent her into a tail spin. It made things much more difficult than they needed to be in dealing with the single precipitating issue. And, the resulting confusion of thoughts caused a crisis of confidence.
Once we unbundled the issues – clarified her approach to the immediate problem, identified a first step in addressing the ongoing issue, and set the third issue aside for later – calm and confidence were restored. I know she’ll excel at handling everything. She just didn’t need to worry it all at once.
ACTION:
It’s so easy for related issues to bounce around our minds, bumping into each other, bruising our ability to see clearly and think straight.
That’s when and where it’s helpful to divvy the whole mess into more manageable chunks, and determine a thoughtful order of approach.
Another mind or another person’s point of view – especially that of someone not directly involved in the situation – can be helpful.
The next time you find yourself caught up in a burdensome bundle of confusion, pause. Take a step back. Call on a bit of help. And together have a go at unbundling the situation into its much more manageable pieces.
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QUOTE OF THE WEEK:
“I try to take one day at a time, but sometimes several days attack me at once.” – Jennifer Yane
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RESOURCE OF THE WEEK:
You might enjoy Kathy Gulrich’s article, “Overwhelm: Love It Or Leave It” at: http://www.smartlearningcenter.com/article_overwhelm.html Kathy offers five strategies for finding your way through the burden of overwhelm.
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READERS WRITE:
In response to last week’s message, Regrets – A Lost Cause, Pause reader GS writes: ” Your story about the article on the bus-lines of Paris struck a chord with me. I can’t begin to count the number of times I’ve had a similar experience after a trip. Finally, I realized that I was just being reminded that I had a “button” that said I was afraid about what I might have missed out on. Now, when I find something about a place I’ve just been to, I file it under “future trips”. And, I do like you suggested: relish what I had experienced.”
REFLECTION: These days, merchandisers are pretty adept at bundling goods and services together in the hopes of extending one purchase into a bigger payday. A telecom will sell you a phone line and then bundle in internet service, cell phone, and unlimited long distance. At our Canadian Tim Horton’s you can purchase chili and a bun with coffee – and for another 14 cents Timmy tosses in a donut. Bundle! Bundle! Bundle!
Bundling CAN create good deals. And yet, as much of a bargain as it may be financially, bundling can also bring you more than you need or want, more than you bargained for, or, literally, more than you can chew.
The concept of bundling popped to mind as I recently listened to a colleague fret about a complicated workplace problem. It was clear that by taking one issue and bundling it together with others she was making the situation more difficult and overwhelming than it needed to be. On top of the precipitating problem with Employee A, she had layered an ongoing performance concern about Colleague B, and was already anticipating having to deal with the fallout of the situation on Employees C & D.
Truly, she had legitimate concerns in all three areas; and all would have to be addressed at some point. However, bundling them together in the moment had sent her into a tail spin. (more…)
PAUSE – 11.25 – Regrets – A Lost Cause !
May 17, 2011
REFLECTION: On our last morning in Paris, I step out on the narrow balcony of our hotel room for one last time to see what’s happening in the street. Directly across the way, an elderly lady in her nightgown tends her window box geraniums. Several floors below a nun heads down the street, hands extended in front of her, holding what appears to be a blackberry. On closer inspection, I see she has two thumbs firmly fixed on the open pages of her prayer book. She traces the words as she walks. Not a blackberry prayer at all – something else entirely!
A few moments later we’re riding the airport shuttle winding our way through the city to Charles de Gaulle. Near the Sorbonne, someone has placed a bright red traffic cone on the top of a statue turning an elegant aristocrat into a redheaded witch. I laugh out loud. A few blocks later, homeless man sits up in his makeshift bed on the street. With his left arm he flaps his trousers in the air (perhaps his version of doing the laundry). With a grimace and wild motions of his right arm, he wafts away the odor left in their wake. My heart pings.
At every turn, there are sights to take in and moments to note. I’m struck by how much easier it seems to stay tuned when you’ve stepped outside your everyday routine.
A day later, on my first morning back in Saskatoon, I find myself wide awake at 3:30 in the morning (near noon in Paris). (more…)
PAUSE – 11.24 – How Bad Is It, Really?
April 12, 2011
REFLECTION:
41 years ago today (April 13, 1970), Jack Swigert, astronaut on the infamous Apollo 13 mission delivered five memorable words, “Houston, we’ve got a problem!”, after an oxygen tank burst on their way to the Moon. In fact, Swigert’s actual words were: “OK, Houston. Hey, we’ve got a problem here.” But over the years and through the magic of editing, the phrase has been shortened for dramatic effect.
Once the discovery was made, and the problem identified, the Apollo mission quickly shifted from one of exploration (a third lunar landing) to survival (getting the crew back to earth alive). Imagine, however, if the flight crew and ground crew had all stayed stuck in their fear. What would have been the likelihood of a positive outcome?
It’s been years since the event itself, and it’s been years since I last saw the movie, Apollo 13. However, it’s been nowhere near that long since I witnessed someone getting severely bent out of shape about a life altering event or circumstance – myself included.
Problems come and problems go. Some of them are Apollo dramatic and truly life threatening. Others are simply minor blips on the old Stress-O-Meter Radar. The challenge is one of sifting the serious challenges from the minor irritations.
That’s where a degree of thoughtfulness comes into play. The next time you face a ‘Houston, we’ve got a problem’ challenge, check to see whether you are responding from fear or thoughtfulness.
Knee jerk, fear based reactions hang out in the amygdala – also referred to as our primitive lizard brain. It’s that part of the brain that creates and stores emotional memory, senses danger, and triggers the mind and body to high alert. If we only operate from states of high anxiety, chances are good we’re not accessing the clearest thinking part of our brain.
It’s a pretty strong likelihood that Chicken Little, he of ‘the sky is falling’ fable, was largely governed by his lizard brain – racing around in circles, freely distributing fear and anxiety, to all he met.
Fortunately, although we might share Chicken Little’s panicky response to a life event, we don’t need to stay stuck in our first reaction – hijacked by the amygdala. We do need to shift our attention to the neocortex – the part of the brain that’s better known for it’s analytical and reasoning abilities.
ACTION:
How then to leave the lizard behind and get a more thoughtful take on a challenging situation?
Try these actions:
– Name the fear at the center of your response. Take a closer look at its actual likelihood.
– Reach out to someone else whose point of view you respect to help you challenge your thinking.
– Tackle a first step – one small action or exploration in the direction of a solution. Let small wins propel you forward.
– Imagine a positive long-term outcome from the challenge at hand.
– Be thankful for all the other things that seem to be on track and have not gone sideways in your life.
A fresh perspective or two can go a long ways towards getting your feet back on solid ground.
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QUOTE OF THE WEEK:
“There is only one cause of unhappiness: the false beliefs you have in your head, beliefs so widespread, so commonly held, that it never occurs to you to question them.” – Anthony de Mello
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RESOURCES OF THE WEEK:
Check out this online article: Five Steps To Managing Your Lizard Brain: http://www.devacoaching.com/2010/07/20/5-steps-to-managing-your-lizard-brain/
I’m also remembering a children’s story book that was a favorite around our house on tough days: “Alexander and the Terrible, Horrible, No Good, Very Bad Day” by Judith Viorst. Young Alexander learns that some days are like that – even in Australia. A fun read for old and young alike.
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READERS WRITE:
In response to last week’s message on Overwork: An Artful Life Perspective, these Pause readers write:
CH : Great advice as usual Pat. We are all artists in our own way – creating our special place in the world.
NC: Thanks for this thought provoking PAUSE . As a recovering perfectionist I found these points particularly poignant. As someone once told me, apply the KISS principal: Keep It Simple Sweetheart!
REFLECTION: 41 years ago today (April 13, 1970), Jack Swigert, astronaut on the infamous Apollo 13 mission delivered this memorable phrase, “Houston, we’ve got a problem!”, after an oxygen tank burst on their way to the Moon. In fact, Swigert’s actual words were: “OK, Houston. Hey, we’ve got a problem here.” But over the years and through the magic of editing, the phrase has been shortened for dramatic effect.
Once the discovery was made, and the problem identified, the Apollo mission quickly shifted from one of exploration (a third lunar landing) to survival (getting the crew back to earth alive). Imagine, however, if the flight crew and ground crew had all stayed stuck in their fear. What would have been the likelihood of a positive outcome?
It’s been years since the event itself, and it’s been years since I last saw the movie, Apollo 13. However, it’s been nowhere near that long since I witnessed someone getting severely bent out of shape about a life altering event or circumstance – myself included.
Problems come and problems go. Some of them are Apollo dramatic and truly life threatening. Others are simply minor blips on the old Stress-O-Meter Radar. The challenge is one of sifting the serious challenges from the minor irritations. (more…)
PAUSE -11.23- Overwork: An Artful Life Perspective
April 5, 2011
REFLECTION:
An experienced artist recently shared a few thoughts about overworking in response to a question from a novice painter. Although, the conversation centered on the negative impact of overworking a piece of art, as the discussion unfolded, I couldn’t help but notice the parallels between art and life.
The mentoring artist noted five causes of overwork:
– repeatedly going back over old ground rather than leaving well enough alone and moving on
– pushing for perfection – spending time and energy on final finishing touches that don’t add appreciable value
– forcing the work – letting impatience over-ride the flow of the paint, the brush or the pen
– overusing a well developed skill when it’s not even called for in the work of the moment
– getting caught up in the fine detail without stopping to step back for the long view and gaining perspective
ACTION:
It seems to me that we might take a page or two from the Old Masters and put them to work in our everyday work-lives.
When you find yourself challenged by overwork, take stock of these questions and see if they shift your behavior:
– Does the extra effort advance something important – or just cover old ground in another way?
– Is the task already done well enough to meet the basic needs? Would the extra 10% of effort be warranted in terms of the result?
– Mihgt you be pushing people and progress in ways that create unnecessary resistance?
– Could you be engaging in tasks just because you have polished the skill to do them – not because they’re the best use of your time at the moment, or required by the enterprise at hand?
– Have you stepped back to take a look at the big picture, or are you trapped by the minutiae of the moment?
It could be that in pausing for reflection you just might find that the extra effort isn’t necessary, or that you just hadn’t realized you were already there. Give it a whirl and see how it works.
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QUOTE OF THE WEEK:
“Art is the elimination of the unnecessary.” – Pablo Picasso.
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RESOURCE OF THE WEEK:
For a few additional thoughts on Overwork and Overwhelm, see this article on CanadaJobs.com at: http://www.canadajobs.com/articles/viewarticle.cfm?ArticleID=1253
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READERS WRITE:
In response to last week’s message, Game Changing Questions, Pause reader B writes: “Another Pause meant just for me at this time! I have just returned from celebrating the life of my sister – a life cut short in her prime by cancer. She also was someone who engaged and challenged people. The 700+ who attended the celebration of her life were a testament to that. She was so different from me and had many characteristics that I admire and am trying to keep present and emulate, including engaging others with meaningful questions! Thanks – Pause is an integral part of my week.”
REFLECTION: An experienced artist recently shared a few thoughts about overworking in response to a question from a novice painter. Although, the conversation centered on the negative impact of overworking a piece of art, as the discussion unfolded, I couldn’t help but notice the parallels between art and life.
The mentoring artist noted five causes of overwork:
Repeatedly going back over old ground rather than leaving well enough alone and moving on
Striving for perfection – spending time and energy on final finishing touches that don’t add appreciable value
Forcing the work – letting impatience over-ride the flow of the paint, the brush or the pen
Overusing a well developed skill when it’s not even called for in the work of the moment
Getting caught up in the fine detail without stopping to step back for the long view and gaining perspective
ACTION: It seems to me that we might take a page or two from the Old Masters and put them to work in our everyday work-lives.
When you find yourself challenged by overwork, take stock of these questions and see if they shift your behavior: (more…)
PAUSE – 11.21 – Rest
March 22, 2011
REFLECTION:
No doubt you’ve been following the reports on the tragic earthquake, tsunami, and nuclear disaster in Japan. Apparently, one of the most credible voices offering news updates in Japan is chief cabinet secretary, Yukio Edano.
Mr. Edano broadcasts reports on the latest developments an average of five times a day – at all hours of the day and night. His listening audience is growing concerned about his health. They’re noting his tussled hair, beads of sweat on his brow, tired eyes, and a growing weariness in his expression. They’re expressing their concerns via postings on Twitter encouraging Mr. Edano to step away and get some sleep.
ACTION:
Thankfully, few of us are facing challenges as severe as the nation of Japan. Still, we may find ourselves concerned about those nearer at hand who are dangerously overextending themselves for much lesser reasons – risking health and well-being in the process. It could be that we even see one of those people when we look in the mirror in the morning.
How about following the lead of the concerned Japanese? Take or make an opportunity to reach out in concern, encouraging time for renewal when none is being taken. Encouragement could take the form of wise counsel, an invitation to step briefly away for rest or refreshment, or an offer to lend a hand and lift the load.
Zest without rest is a short-term strategy with long-term consequences.
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QUOTE OF THE WEEK:
“Work when there is work to do. Rest when you are tired. One thing done in peace will most likely be better than ten things done in panic….I am not a hero if I deny rest; I am only tired.” – Susan McHenry
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RESOURCE OF THE WEEK:
For more on Sleep Debt, see this article from Scientific American: Can You Catch Up On Lost Sleep? at http://www.scientificamerican.com/article.cfm?id=fact-or-fiction-can-you-catch-up-on-sleep
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READERS WRITE:
In response to last week’s message, Surviving Mini Marathon, Pause reader YD writes: Interesting epiphany this morning for me. I’m a trail runner – a long distance trail runner – that’s the sport I love. It’s my frustration burning strategy, my creative / self-connection / meditation / self-love time. Over the years, I’ve developed ways to take care of my body: proper eating, yoga, stretching, sleeping, massage, taper period, etc. I’ve developed many routines to get up the day after, ready to hit the trail again.
I’m also a ‘long distance’ runner at WORK. But I realize now I don’t really have effective ways to take care of me – ways to get up the next day ready to run again. And maybe, just maybe, I should cut down on the distance I ‘run’ at work.
REFLECTION: No doubt you’ve been following the reports on the tragic earthquake, tsunami, and nuclear disaster in Japan. Apparently, one of the most credible voices offering news updates in Japan is Chief Cabinet Secretary, Yukio Edano.
Mr. Edano broadcasts reports on the latest developments an average of five times a day – at all hours of the day and night. His listening audience is growing concerned about his health. They’re noting his tussled hair, beads of sweat on his brow, tired eyes, and a growing weariness in his expression.
They’re expressing their concerns via postings on Twitter encouraging Mr. Edano to step away and get some sleep. (more…)
PAUSE – 11.20 – Surviving Mini-Marathons
March 15, 2011
REFLECTION: Have you run any mini-marathons lately? Not the athletic type – just the plain old challenging lifestyle version.
I’ve just come through an especially active couple of weeks, myself. During the first ten days of March, I was on my feet speaking at conferences and facilitating seminars for seven of those days. Two days each included an opening keynote and three follow up sessions – for a total of 13 individual presentations during that span of time. I usually limit myself to no more than two or three days of presenting each week, so this was extraordinarily compressed.
No one forced me to book this work in this way. As someone who is self employed, I’m directly responsible for what makes its way on to my calendar. This time around I agreed to this number of sessions because: the travel and timing pieces fit well together, the work itself was very appealing, I knew I could carve out prep time in advance and set aside recovery time at the end of the run, and because I’m aware that an upcoming planned get-away will limit available spring programming days.
Yes, there were surprises – crazy weather and dental emergencies amongst them. (more…)
PAUSE – 11.19 – Stopping Starting
March 8, 2011
REFLECTION: More than one study has confirmed that backlogs are an everyday fact of life in today’s overcommitted workplaces – not to mention on the home and community fronts. Despite the fact that we have an inordinate number of irons in the fire at any one time, that doesn’t seem to prevent us from adding more.
Personally, I’ve got a tall stack of books waiting for my attention. That hasn’t stopped me from firing off orders to Amazon or Chapters for yet another interesting volume or two. I’ve got a number of articles partly written, and program ideas partially developed. That doesn’t stop me from grabbing another scrap of paper and scratching out a few thoughts about yet another fresh idea. Over the years, I’ve registered a number of web domain names that seemed like an inspired idea at the time, and then let them languish for lack of attention.
REFLECTION: Last week marked a significant change in my extended family, as my parents moved from their home on the farm into a brand new residence in Saskatoon. My Dad was born in that farmhouse 85 years ago. He lived and worked there for most of his life. My Mom joined him on the farm when they married 60 years ago.
Together they raised a family of six girls, who eventually brought home husbands, grandchildren and more recently great-grandchildren. This last December, 29 of us gathered in that small one-bathroom farm house – all very much aware of the significance of one more Christmas at the farm. The roots run deep and the memories run wide.
The relocation was in the works for a few months. That time was filled with plenty of planning, choosing and deciding. Recent weeks were especially rich in emotion – as years of memorabilia was sifted and sorted – and everyone faced the now near and new realities of a change of place.
We’re definitely not alone in facing change. Every single one of you is dealing with or has dealt with changes of one kind or another – jobs, relationships, living situations, and more. (more…)
PAUSE – 11.17 – Aversion To Stillness
February 22, 2011
REFLECTION:
An aversion to stillness is a growing phenomenon in our plugged in world.
Case in point. I recently facilitated a day in a leadership development program. During the day we were in and out of group work and discussion.
People were pretty conscientious about turning off their cell phone ringers and setting the gadgets to vibrate. So the ‘audible call-out’ distractions were minimized. However, that didn’t stop people from repeatedly reaching for their phones in much the same way as infants reach for their pacifiers – to plug into something that fills the void.
As soon as group discussion wound down, or a break was announced, people grabbed their phones to check on the world outside. This essentially cut out those to their left and right who might want to engage in further interaction. After all, who wants to get between someone and their phone. However, it also robbed the individual of the opportunity to be still with their own thoughts – in the absence of input from the outside world. Who knows what kind of insights might have arisen given half a chance to see the light of day?
An article in last week’s Globe and Mail (see Resource of the Week) describes software that will, in return for your cash, shut down your internet access for a predetermined period of time. For $15 the Anti Social application will turn off your access to social media sites for a time of your choosing. For $10 the Freedom application will keep you from accessing ANY part of the web for up to eight hours.
Has it really come to this that we are so undisciplined – so addicted to input from elsewhere – that we are willing to pay others to handcuff us – to stop us from grasping incessantly for the technology in our lives?
ACTION:
Try taking the ‘Aversion To Stillness’ challenge. See how easy you find it to sit still and do nothing for a full two minutes. Visit: http://www.donothingfor2minutes.com/
What does your success or lack thereof say about your ability to be calmly, totally present to your self and to the moment? Are you pleased with the message?
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QUOTE OF THE WEEK:
“Presence is more than just being there.” – Malcolm S. Forbes
In response to last week’s message, ‘Easily Pleased’, Pause reader June F writes: This reminded me of a conversation that I recently had with my Mom. We were chatting about my Grandfather. She was saying how she still held a grudge of sorts with him because a few times when I was a child (probably going back 30 years now) he had promised to take me to the farm with him, and then he hadn’t shown up. I was shocked, and told her so. I had no recollection of the times that he didn’t show up; but I had such great memories of the times that he did. I’m sure I may have been briefly disappointed as a child. But that disappointment didn’t last long as I moved onto something else to occupy my time and delight myself. Children have such an amazing resilience. I try to remember this each day as I come across something that I could let disappoint me. Usually it’s not worth the time moping about. I quickly move on to something that will bring me joy. Thanks for this reminder to keep this attitude each day.
REFLECTION: An aversion to stillness is a growing phenomenon in our plugged in world.
Case in point. I recently facilitated a day in a leadership development program. The session focused on Modeling The Way & Encouraging the Heart – two essential leadership practices. During the day we were in and out of group work and discussion.
People were pretty conscientious about turning off their cell phone ringers and setting the gadgets to vibrate. So the ‘audible call-out’ distractions were minimized. However, that didn’t stop people from repeatedly reaching for their phones in much the same way as infants reach for their pacifiers – to plug into something that fills the void.
As soon as group discussion wound down, or a break was announced, people grabbed their phones to check on the world outside. This essentially cut out those to their left and right who might want to engage in further interaction. After all, who wants to get between someone and their phone. However, it also robbed the individual of the opportunity to be still with their own thoughts – in the absence of input from the outside world. Who knows what kind of insights might have arisen given half a chance to see the light of day? (more…)
PAUSE – 11.16 – Easily Pleased
February 15, 2011
REFLECTION: Over the years, I’ve grown to enjoy the ‘one a day’ practice. I’m not talking about an apple a day keeping the doctor away, or a one-a-day vitamin to keep the body ticking along. I’m referring to what are often called Day Books. They’re collections of short essays or readings – one for each day of the year. These reflections shine a light on ideas or offer new ways of thinking about or looking at things. The best of them spark new perspectives to carry through your day.
One of the first Day Books that I dipped into years ago was a gift from a fellow ‘balance-challenged’ friend – a volume by Anne Wilson Schaef titled Meditations For Women Who Do Too Much. I’ve enjoyed many different Day Book types and topics over the years.
This year, I’m dipping into The Book of Awakening by Mark Nepo. The author’s struggle with cancer and his study of the human spirit have brought a laser like focus to his thinking about life. He’s an insightful observer and a skilled writer.
The sign of a good reflection is when its impact lingers beyond 24 hours and past the next reading in the book. It’s three weeks now since I read Mark’s January 20th treatise, and I keep coming back to his idea. (more…)