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PAUSE – 11.27 – A Refocusing Trio Of Q’s

May 31, 2011

REFLECTION:
How do you know you’re racing your engine too fast? When you stop at a red light, discover you can’t remember where you were going or why, and have to pull over to call home and be reminded just what errand you are running. That’s a true experience shared by a participant in one of my recent ‘Take a Break & Get A Grip’ conference presentations.
He is way too young to slough the experience off as a ‘senior moment’. And, of course, a ‘one-of’ experience like this does not confirm early-onset Alzheimers. But…it could well be an indicator light on the dashboard of life suggesting it’s time to slow down, tune in, and focus on the task at hand.
ACTION:
The next time you start racing to and fro, speeding along with very little conscious direction or intent, jot this trio of questions on a brightly colored post-it note. Place it where you’ll be challenged to Press Pause & Think Again – and ultimately respond in more thoughtful, ‘present-to-the-moment’ ways.
What now?
Where to?
Why this?
The questions in this simple reflective focusing tool can help you tune in and keep your wits about you when you find yourself revved up and maxed out by life in the fast lane.
_________________________
QUOTE OF THE WEEK:
“We will be more successful in all our endeavors if we can let go of the habit of running all the time, and take little pauses to relax and re-center ourselves. We’ll also have a lot more joy in living.” – Thich Nhat Hanh
_________________________
RESOURCE OF THE WEEK:
Check out Marianne Schnall’s article, In Times of Outer-World Overload, Take an Inner Time-Out at http://www.huffingtonpost.com/marianne-schnall/inner-time-out_b_862427.html
_________________________
READERS WRITE:
In response to my most recent message, The Burden of Bundling, Pause reader JO writes: Your article reminded me of how systems thinking can help clarify when you are in overwhelm. Everything is related to some extent in a system. We as people are interdependent.  Issues in groups or teams can show up in certain places but the root cause may be somewhere else. When things get jumbled in my mind, I use this as a signal to switch from a breakdown mode to a systems mode to see the broader and more holistic picture.  Rather than overwhelm, this focus on the system dynamic helps me clarify.

Trio Qs-wREFLECTION: How do you know you’re racing your engine too fast? When you stop at a red light, you can’t remember where you are going or why, and have to pull over to call home and be reminded just what errand you are running. That’s a true experience shared by a participant in one of my recent ‘Take a Break & Get A Grip’ conference presentations.

He is way too young to attribute the experience to a ‘senior moment’. And, of course, a ‘one-of’ experience like this does not suggest early-onset Alzheimers. But…it could well be an indicator light on the dashboard of life suggesting it’s time to slow down, tune in, and focus on the task at hand.

ACTION: The next time you start racing to and fro, speeding along with very little conscious direction or intent, jot this trio of questions on a brightly colored post-it note. (more…)

PAUSE – 11.26 – The Burden of Bundling

May 24, 2011

REFLECTION:
These days, merchandisers are pretty adept at bundling goods and services together in the hopes of extending one purchase into a bigger payday. A telecom will sell you a phone line and then bundle in internet service, cell phone, and unlimited long distance. At our Canadian Tim Horton’s you can purchase chili and a bun with coffee  – and for another 14 cents Timmy tosses in a donut. Bundle! Bundle! Bundle!
Bundling CAN create good deals. And yet, as much of a bargain as it may be financially, bundling can also bring you more than you need or want, more than you bargained for, or, literally, more than you can chew.
The concept of bundling popped to mind as I recently listened to a colleague fret about a complicated workplace problem. It was clear that by taking one issue and bundling it together with others she was making the situation more difficult and overwhelming than it needed to be. On top of the precipitating problem with Employee A, she had layered an ongoing performance concern about Colleague B, and was already anticipating having to deal with the fallout of the situation on Employees C & D.
Truly, she had legitimate concerns in all three areas; and all would have to be addressed at some point. However, bundling them together in the moment had sent her into a tail spin. It made things much more difficult than they needed to be in dealing with the single precipitating issue. And, the resulting confusion of thoughts caused a crisis of confidence.
Once we unbundled the issues – clarified her approach to the immediate problem, identified a first step in addressing the ongoing issue, and set the third issue aside for later – calm and confidence were restored. I know she’ll excel at handling everything. She just didn’t need to worry it all at once.
ACTION:
It’s so easy for related issues to bounce around our minds, bumping into each other, bruising our ability to see clearly and think straight.
That’s when and where it’s helpful to divvy the whole mess into more manageable chunks, and determine a thoughtful order of approach.
Another mind or another person’s point of view – especially that of someone not directly involved in the situation – can be helpful.
The next time you find yourself caught up in a burdensome bundle of confusion, pause. Take a step back. Call on a bit of help. And together have a go at unbundling the situation into its much more manageable pieces.
_________________________
QUOTE OF THE WEEK:
“I try to take one day at a time, but sometimes several days attack me at once.” – Jennifer Yane
_________________________
RESOURCE OF THE WEEK:
You might enjoy Kathy Gulrich’s article, “Overwhelm: Love It Or Leave It” at:  http://www.smartlearningcenter.com/article_overwhelm.html Kathy offers five strategies for finding your way through the burden of overwhelm.
_________________________
READERS WRITE:
In response to last week’s message, Regrets – A Lost Cause, Pause reader GS writes: ” Your story about the article on the bus-lines of Paris struck a chord with me. I can’t begin to count the number of times I’ve had a similar experience after a trip. Finally, I realized that I was just being reminded that I had a “button” that said I was afraid about what I might have missed out on. Now, when I find something about a place I’ve just been to, I file it under “future trips”. And, I do like you suggested: relish what I had experienced.”

Bundle-wREFLECTION: These days, merchandisers are pretty adept at bundling goods and services together in the hopes of extending one purchase into a bigger payday. A telecom will sell you a phone line and then bundle in internet service, cell phone, and unlimited long distance. At our Canadian Tim Horton’s you can purchase chili and a bun with coffee  – and for another 14 cents Timmy tosses in a donut. Bundle! Bundle! Bundle!

Bundling CAN create good deals. And yet, as much of a bargain as it may be financially, bundling can also bring you more than you need or want, more than you bargained for, or, literally, more than you can chew.

The concept of bundling popped to mind as I recently listened to a colleague fret about a complicated workplace problem. It was clear that by taking one issue and bundling it together with others she was making the situation more difficult and overwhelming than it needed to be. On top of the precipitating problem with Employee A, she had layered an ongoing performance concern about Colleague B, and was already anticipating having to deal with the fallout of the situation on Employees C & D.

Truly, she had legitimate concerns in all three areas; and all would have to be addressed at some point. However, bundling them together in the moment had sent her into a tail spin. (more…)

PAUSE – 11.25 – Regrets – A Lost Cause !

May 17, 2011

Paris window-wREFLECTION: On our last morning in Paris, I step out on the narrow balcony of our hotel room for one last time to see what’s happening in the street. Directly across the way, an elderly lady in her nightgown tends her window box geraniums. Several floors below a nun heads down the street, hands extended in front of her, holding what appears to be a blackberry. On closer inspection, I see she has two thumbs firmly fixed on the open pages of her prayer book. She traces the words as she walks. Not a blackberry prayer at all – something else entirely!

A few moments later we’re riding the airport shuttle winding our way through the city to Charles de Gaulle. Near the Sorbonne, someone has placed a bright red traffic cone on the top of a statue turning an elegant aristocrat into a redheaded witch. I laugh out loud. A few blocks later, homeless man sits up in his makeshift bed on the street. With his left arm he flaps his trousers in the air (perhaps his version of doing the laundry). With a grimace and wild motions of his right arm, he wafts away the odor left in their wake. My heart pings.

At every turn, there are sights to take in and moments to note. I’m struck by how much easier it seems to stay tuned when you’ve stepped outside your everyday routine.

A day later, on my first morning back in Saskatoon, I find myself wide awake at 3:30 in the morning (near noon in Paris). (more…)

PAUSE -11.23- Overwork: An Artful Life Perspective

April 5, 2011

REFLECTION:
An experienced artist recently shared a few thoughts about overworking in response to a question from a novice painter. Although, the conversation centered on the negative impact of overworking a piece of art, as the discussion unfolded, I couldn’t help but notice the parallels between art and life.
The mentoring artist noted five causes of overwork:
– repeatedly going back over old ground rather than leaving well enough alone and moving on
– pushing for perfection – spending time and energy on final finishing touches that don’t add appreciable value
– forcing the work – letting impatience over-ride the flow of the paint, the brush or the pen
– overusing a well developed skill when it’s not even called for in the work of the moment
– getting caught up in the fine detail without stopping to step back for the long view and gaining perspective
ACTION:
It seems to me that we might take a page or two from the Old Masters and put them to work in our everyday work-lives.
When you find yourself challenged by overwork, take stock of these questions and see if they shift your behavior:
– Does the extra effort advance something important – or just cover old ground in another way?
– Is the task already done well enough to meet the basic needs? Would the extra 10% of effort be warranted in terms of the result?
– Mihgt you be pushing people and progress in ways that create unnecessary resistance?
– Could you be engaging in tasks just because you have polished the skill to do them – not because they’re the best use of your time at the moment, or required by the enterprise at hand?
– Have you stepped back to take a look at the big picture, or are you trapped by the minutiae of the moment?
It could be that in pausing for reflection you just might find that the extra effort isn’t necessary, or that you just hadn’t realized you were already there. Give it a whirl and see how it works.
_________________________
QUOTE OF THE WEEK:
“Art is the elimination of the unnecessary.” – Pablo Picasso.
_________________________
RESOURCE OF THE WEEK:
For a few additional thoughts on Overwork and Overwhelm, see this article on CanadaJobs.com at: http://www.canadajobs.com/articles/viewarticle.cfm?ArticleID=1253
_________________________
READERS WRITE:
In response to last week’s message, Game Changing Questions, Pause reader B writes:  “Another Pause meant just for me at this time!  I have just returned from celebrating the life of my sister – a life cut short in her prime by cancer.  She also was someone who engaged and challenged people.  The 700+ who attended the celebration of her life were a testament to that.  She was so different from me and had many characteristics that I admire and am trying to keep present and emulate, including engaging others with meaningful questions! Thanks – Pause is an integral part of my week.”

Palette-wREFLECTION: An experienced artist recently shared a few thoughts about overworking in response to a question from a novice painter. Although, the conversation centered on the negative impact of overworking a piece of art, as the discussion unfolded, I couldn’t help but notice the parallels between art and life.

The mentoring artist noted five causes of overwork:

  • Repeatedly going back over old ground rather than leaving well enough alone and moving on
  • Striving for perfection – spending time and energy on final finishing touches that don’t add appreciable value
  • Forcing the work – letting impatience over-ride the flow of the paint, the brush or the pen
  • Overusing a well developed skill when it’s not even called for in the work of the moment
  • Getting caught up in the fine detail without stopping to step back for the long view and gaining perspective

ACTION: It seems to me that we might take a page or two from the Old Masters and put them to work in our everyday work-lives.

When you find yourself challenged by overwork, take stock of these questions and see if they shift your behavior: (more…)

PAUSE – 11.21 – Rest

March 22, 2011

REFLECTION:
No doubt you’ve been following the reports on the tragic earthquake, tsunami, and nuclear disaster in Japan. Apparently, one of the most credible voices offering news updates in Japan is chief cabinet secretary, Yukio Edano.
Mr. Edano broadcasts reports on the latest developments an average of five times a day – at all hours of the day and night. His listening audience is growing concerned about his health. They’re noting his tussled hair, beads of sweat on his brow, tired eyes, and a growing weariness in his expression. They’re expressing their concerns via postings on Twitter encouraging Mr. Edano to step away and get some sleep.
ACTION:
Thankfully, few of us are facing challenges as severe as the nation of Japan. Still, we may find ourselves concerned about those nearer at hand who are dangerously overextending themselves for much lesser reasons – risking health and well-being in the process. It could be that we even see one of those people when we look in the mirror in the morning.
How about following the lead of the concerned Japanese? Take or make an opportunity to reach out in concern, encouraging time for renewal when none is being taken. Encouragement could take the form of wise counsel, an invitation to step briefly away for rest or refreshment, or an offer to lend a hand and lift the load.
Zest without rest is a short-term strategy with long-term consequences.
_________________________
QUOTE OF THE WEEK:
“Work when there is work to do. Rest when you are tired. One thing done in peace will most likely be better than ten things done in panic….I am not a hero if I deny rest; I am only tired.” – Susan McHenry
_________________________
RESOURCE OF THE WEEK:
For more on Sleep Debt, see this article from Scientific American: Can You Catch Up On Lost Sleep? at http://www.scientificamerican.com/article.cfm?id=fact-or-fiction-can-you-catch-up-on-sleep
_________________________
READERS WRITE:
In response to last week’s message, Surviving Mini Marathon, Pause reader YD writes: Interesting epiphany this morning for me.  I’m a trail runner – a long distance trail runner – that’s the sport I love. It’s my frustration burning strategy, my creative / self-connection / meditation / self-love time.  Over the years, I’ve developed ways to take care of my body: proper eating, yoga, stretching, sleeping, massage, taper period, etc.  I’ve developed many routines to get up the day after, ready to hit the trail again.
I’m also a ‘long distance’ runner at WORK. But I realize now I don’t really have effective ways to take care of me – ways to get up the next day ready to run again. And maybe, just maybe, I should cut down on the distance I ‘run’ at work.

imagesREFLECTION: No doubt you’ve been following the reports on the tragic earthquake, tsunami, and nuclear disaster in Japan. Apparently, one of the most credible voices offering news updates in Japan is Chief Cabinet Secretary, Yukio Edano.

Mr. Edano broadcasts reports on the latest developments an average of five times a day – at all hours of the day and night. His listening audience is growing concerned about his health. They’re noting his tussled hair, beads of sweat on his brow, tired eyes, and a growing weariness in his expression.

They’re expressing their concerns via postings on Twitter encouraging Mr. Edano to step away and get some sleep. (more…)

PAUSE – 11.20 – Surviving Mini-Marathons

March 15, 2011

Runner-wREFLECTION: Have you run any mini-marathons lately? Not the athletic type – just the plain old challenging lifestyle version.

I’ve just come through an especially active couple of weeks, myself. During the first ten days of March, I was on my feet speaking at conferences and facilitating seminars for seven of those days. Two days each included an opening keynote and three follow up sessions – for a total of 13 individual presentations during that span of time. I usually limit myself to no more than two or three days of presenting each week, so this was extraordinarily compressed.

No one forced me to book this work in this way.  As someone who is self employed, I’m directly responsible for what makes its way on to my calendar. This time around I agreed to this number of sessions because: the travel and timing pieces fit well together, the work itself was very appealing, I knew I could carve out prep time in advance and set aside recovery time at the end of the run, and because I’m aware that an upcoming planned get-away will limit available spring programming days.

Yes, there were surprises – crazy weather and dental emergencies amongst them. (more…)

PAUSE – 11.19 – Stopping Starting

March 8, 2011

stop-sign-wREFLECTION: More than one study has confirmed that backlogs are an everyday fact of life in today’s overcommitted workplaces – not to mention on the home and community fronts. Despite the fact that we have an inordinate number of irons in the fire at any one time, that doesn’t seem to prevent us from adding more.

Personally, I’ve got a tall stack of books waiting for my attention. That hasn’t stopped me from firing off orders to Amazon or Chapters for yet another interesting volume or two. I’ve got a number of articles partly written, and program ideas partially developed. That doesn’t stop me from grabbing another scrap of paper and scratching out a few thoughts about yet another fresh idea. Over the years, I’ve registered a number of web domain names that seemed like an inspired idea at the time, and then let them languish for lack of attention.

Anything similar happen to you? (more…)

PAUSE – 11.17 – Aversion To Stillness

February 22, 2011

REFLECTION:
An aversion to stillness is a growing phenomenon in our plugged in world.
Case in point. I recently facilitated a day in a leadership development program. During the day we were in and out of group work and discussion.
People were pretty conscientious about turning off their cell phone ringers and setting the gadgets to vibrate. So the ‘audible call-out’ distractions were minimized. However, that didn’t stop people from repeatedly reaching for their phones in much the same way as infants reach for their pacifiers – to plug into something that fills the void.
As soon as group discussion wound down, or a break was announced, people grabbed their phones to check on the world outside. This essentially cut out those to their left and right who might want to engage in further interaction. After all, who wants to get between someone and their phone. However, it also robbed the individual of the opportunity to be still with their own thoughts – in the absence of input from the outside world. Who knows what kind of insights might have arisen given half a chance to see the light of day?
An article in last week’s Globe and Mail (see Resource of the Week) describes software that will, in return for your cash, shut down your internet access for a predetermined period of time. For $15 the Anti Social application will turn off your access to social media sites for a time of your choosing. For $10 the Freedom application will keep you from accessing ANY part of the web for up to eight hours.
Has it really come to this that we are so undisciplined – so addicted to input from elsewhere – that we are willing to pay others to handcuff us – to stop us from grasping incessantly for the technology in our lives?
ACTION:
Try taking the ‘Aversion To Stillness’ challenge. See how easy you find it to sit still and do nothing for a full two minutes. Visit: http://www.donothingfor2minutes.com/
What does your success or lack thereof say about your ability to be calmly, totally present to your self and to the moment? Are you pleased with the message?
_________________________
QUOTE OF THE WEEK:
“Presence is more than just being there.” – Malcolm S. Forbes
________________________
RESOURCE OF THE WEEK:
Read ‘How To Fight Digital Distraction?’ from Feb 17/11 Globe & Mail:  http://tinyurl.com/643mkr6
_________________________
READERS WRITE:
In response to last week’s message, ‘Easily Pleased’, Pause reader June F writes: This reminded me of a conversation that I recently had with my Mom. We were chatting about my Grandfather.  She was saying how she still held a grudge of sorts with him because a few times when I was a child (probably going back 30 years now) he had promised to take me to the farm with him, and then he hadn’t shown up. I was shocked, and told her so. I had no recollection of the times that he didn’t show up; but I had such great memories of the times that he did. I’m sure I may have been briefly disappointed as a child. But that disappointment didn’t last long as I moved onto something else to occupy my time and delight myself. Children have such an amazing resilience. I try to remember this each day as I come across something that I could let disappoint me. Usually it’s not worth the time moping about. I quickly move on to something that will bring me joy. Thanks for this reminder to keep this attitude each day.

Pacifier-wREFLECTION: An aversion to stillness is a growing phenomenon in our plugged in world.

Case in point. I recently facilitated a day in a leadership development program. The session focused on Modeling The Way & Encouraging the Heart – two essential leadership practices. During the day we were in and out of group work and discussion.

People were pretty conscientious about turning off their cell phone ringers and setting the gadgets to vibrate. So the ‘audible call-out’ distractions were minimized. However, that didn’t stop people from repeatedly reaching for their phones in much the same way as infants reach for their pacifiers – to plug into something that fills the void.

As soon as group discussion wound down, or a break was announced, people grabbed their phones to check on the world outside. This essentially cut out those to their left and right who might want to engage in further interaction. After all, who wants to get between someone and their phone. However, it also robbed the individual of the opportunity to be still with their own thoughts – in the absence of input from the outside world. Who knows what kind of insights might have arisen given half a chance to see the light of day? (more…)

PAUSE – 11.03 – Keeping It Simple

January 18, 2011

Simple-wREFLECTION: Broker world peace. Jump-start the economy. Cure cancer. Eliminate poverty. Save the planet.

The range of global concerns seems endless. Even our more modest individual goals and ambitions can end up supersized to the max. As inspiring and enervating as big hairy audacious goals can be, they also carry significant weight. And, shouldering the weight of the world can feel overwhelming, crippling and exhausting.

That’s why a FaceBook post this week by my Halifax friend and speaker colleague, Peter Davison, struck me so positively.

Peter wrote:  Go forth, do good, return home, stay blessed. Repeat as necessary.

It’s an approach to daily life and a plan of action that’s blazingly simple and eminently doable. (more…)

PAUSE -10.35- How’s your TAT Quo?

November 23, 2010

NOTE:
Final week to take advantage of the Big Box Bonus Bundle offer. Check the end of message for details.
REFLECTION:
This year, September and October were pretty active months in my life. It didn’t really hit me how active they had been until November rolled around and my schedule loosened up a bit. Quite the contrast!
S & O were filled with great things – no complaints there! Challenging work with interesting clients. An engaging conference on workplace wellness. A heartfelt farewell to a dear friend. A family wedding celebration. An exciting vacation get away. Mentoring and charity work. I wouldn’t have traded away any of those activities.
In retrospect, what I might have done differently is paid more attention to TAT – the Turn Around Time – between events. There’s a lot of performance pressure to reduce Turn Around Time in the world of work – faster responses to messages, quicker delivery of products, instant access to services. But there can be a personal cost to upping the ante.
When TAT shrinks, pressure grows. There is no longer time to savor what you’ve just experienced nor to fully anticipate what comes next. Minor glitches easily assume major proportions. The rhythm shifts to rush and roar – as we spend our days rushing in and roaring out.
Richard Swenson describes what’s missing in these situations as margin – those gaps in timing, the cushioning between engagements, a sense of openness to possibilities in our daily experience. Linda Popov describes what we might aspire to instead as a pace of grace.
ACTION:
If TAT is an issue for you, too, here are a handful of strategies to play with as you try to strike a more satisfying balance on Turn Around Time:
Build ‘mop up’ time into the scheduling of meetings and events. If a gathering ends at 4:00, it will probably be 4:30 before you’ve finished those last minute conversations, packed up, made a washroom stop, and disengaged enough to move on. Knowing that, don’t book your next engagement across town for 4:15.
To minimize overcommitment, make prep time visible on your calendar. If you’ve got two hours of work to get ready for an event, designate a block of time for prep. Whether it happens at that specific time or not, you’ll remember that those two hours are spoken for.
Build minor travel time into your appointment schedule. So far, instantaneous tele-transporting is not an option. It takes time to walk to the other end of the building or to drive across town. Book accordingly.
Choose flights to allow an extra cushion for delays and weather. Taking the second last flight out – rather than the last flight out gives you a little more wriggle room. Arriving early at the airport takes away some of the pressure of surprise line-ups at security.
Honor your down-time needs. If you are more introverted by nature, you’ll need more solo time and space  between people engagements to replenish your energy. There’s nothing wrong with that. Just plan around it.
Pay attention as you move through your day and week. Note where you find yourself pinched by a lack of TAT. Adjust accordingly.
________________________
QUOTE OF THE WEEK:
“Determination alone is nothing without discernment.” – Linda Kavelin Popov.
_________________________
RESOURCE OF THE WEEK:
Ned offers a fun way to put this issue in perspective. Check out his four minute video: No Margin Ned at http://www.youtube.com/watch?v=wuLza5wlJUI&feature=related .  Ned’s strategies for doing away with margin will help you stress up your life, big time!
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BIG BOX BONUS BUNDLE:
I can’t believe it! We’ve sold all the copies from the original print run of my latest book, Press Pause…Press On. And so, we fired up the presses and rolled off a second batch of books. There’s good news in this for you!
The books are boxed 48 to a carton with a little headroom to spare.  I’m taking 10 of those boxes and stuffing that extra space with this collection of bonus goodies: 2 more books (to top it up to 50), 50 Pause decals, 10 copies of my Take A Break booklet, 5 Pause postcards, 1 set of 4 Pause Posters (8.5×11), 5 Pause postcards, and 1 Pause mousepad.
The retail value of the whole enchilada totals a shade over $1100. From now through the 30th of November, ten of these bundles are up for grabs for $550 each (plus taxes & shipping). Perfect timing for seasonal gifts for clients, colleagues and friends. (Too many for your needs? Partner up with a colleague to take advantage of the savings.)
The B4 reprint special is available only by phone and only for one more week. Call toll free at 877-728-5289 to order your Big Box Bonus Bundle now.

NOTE:  Final week to take advantage of the Big Box Bonus Bundle offer. Check the end of message for details.

Cars Bump2bump-wREFLECTION: This year, September and October were pretty active months in my life. It didn’t really hit me how active they had been until November rolled around and my schedule loosened up a bit. Quite the contrast!

S & O were filled – bumper to bumper – with lots of great things. No complaints there! Challenging work with interesting clients. An engaging conference on workplace wellness. A heartfelt farewell to a dear friend. A family wedding celebration. An exciting vacation get away. Mentoring and charity work. I wouldn’t have traded away any of those activities.

In retrospect, what I might have done differently is paid more attention to TAT – the Turn Around Time – between events. It was a bit too ‘next…next…next’ – too often at the expense of the here and now.

There’s a lot of performance pressure to reduce Turn Around Time in the world of work – faster responses to messages, speedier delivery of products, more instant access to services. But there can be a personal cost to upping the ante.

When TAT shrinks, pressure grows.There is no longer time to savor what you’ve just experienced nor to fully anticipate what comes next. Minor glitches easily assume major proportions. The rhythm shifts to rush and roar – as we spend our days rushing in and roaring out. (more…)