workload

Reflection: There’s more than enough confusion to go around these days. Options and opinions abound. It’s easy to be pushed by a persuasive argument, or shoved by a compelling assertion.

In the face of it all, the central questions are really, “How do YOU feel?” and “What do YOU think?” And how best do you tap into your beliefs and choose actions that fit with the values you hold to be important?

The answer is not more input, it’s more insight. And insight is mostly an inside job that involves disengaging from the commotion around us while tapping the core within. Clear head…clear path.

Action: If you don’t yet have a regular mindfulness practice – something that helps you stay aware of what’s going on in your body and your mind – there is still time to develop one. (more…)

Reflection: So, what do ya’ think? Or do you?

In our go-go, what’s next, action-oriented world, down time for tapping in to our inner world of thoughts and feelings can be hard to find. In some cases, compared to the get ‘er done action mentality, time to rest and reflect is seen as wasteful not valuable.

The brain science case for the value of pause is growing. In idle mode (when daydreaming and letting your mind wander), the brain is active in different ways. Instead of reacting to new stuff on the incoming track, it hums along connecting our mind’s storehouse of experiences, ideas, and emotions – making sense and making meaning.

If you want to consolidate what you’re learning, imagine possibilities, stay in tune with your emotional state, assess whether a course of action is a sound moral or ethical choice, give your brain a chance to do its thing.

Step away from external commotion and outside input. Drop inside and let your brain idle for a while.

Action: Here are five ways to give your brain a mental breather and turn your focus inward. (more…)

REFLECTION & ACTION: To try or not to try—that is the question! A fine line can be drawn between mastery and ceaseless striving, and an even finer line between giving up and letting go. The distinction rests in action and control. Consider these four scenarios.

When you find yourself in a situation in which you have some control and you take action, you are on the road to mastery. You’ve chosen a strong direction and a fine destination.

When you keep pushing in a situation in which you have no control, you beat your head against the proverbial brick wall. Your ceaseless striving yields bruises and headaches.

In a situation in which you have control and you do nothing, you’re throwing up your hands and giving up. This action is sometimes appropriate—one can only summon the energy for so many struggles at once. However, when used as a constant pattern, you run the risk of bouncing around at the whim of the world.

When you have no control over an outcome or decision and you stop trying to push, shove and conquer, you are letting go. It’s often a wise choice in a powerless situation.

To live, think, and work effectively, exercise your influence in the areas in which you have control. Once you’ve reviewed your options and done your due diligence, then make your decision and act. That’s mastery!

Let go of the rest. You won’t help yourself or others if you continue to fret and stew about situations that are far beyond your influence and control. (more…)

REFLECTION & ACTION: In the early years of my business, I received an invitation for a ten-day, ten-city seminar tour. It was a tempting offer.

I spent several hours on the phone quizzing colleagues about their experiences and asking for their advice. Should I accept? Should I decline? Toward the end of my quest for insight, a wise colleague observed that I already had all the information. She suggested I needed to be quiet with myself. Then I’d know what to do.

She was right. I had been busy, busy, busy gathering evidence to support what I already knew intuitively in my gut: This engagement wasn’t a good fit for me.

It’s possible to find plenty of good information and useful questions out there. The real gems are buried in our own hearts and minds. The toughest part is to be still and quiet enough to hear our own words of wisdom.

The next time you face a confusing challenge, grab a sheet of paper and a pen. Take ten minutes in a quiet spot. Write yourself a letter advising your best course of action.

If you can silence your critical, confusing, chaotic self-talk long enough to tune into your wisest voice of sanity, you’ll find that it’s been there all along. You probably already know what you need to stop, start, or continue. Listen with care and be thankful for that inner voice of wisdom. (more…)

REFLECTION & ACTION: Why did the chicken cross the road? Could it be that in her efforts to lay more eggs, the poor bird found herself spinning out of control? Caught up in a frenzy of flapping and fussing, she flew the coop and hit the highway – losing both her why and her way!

It happens. The flying feathers scenario reminds me of a cartoon that features an old-time manager mentoring a newcomer on the need to look busy in the workplace. The old-timer schools the novice in the fine art of rushing and paper-carrying, stressing both are vital to success in the ultramodern, ultrabusy workplace.

Given this mindset, it’s not surprising that Bruch & Goshal’s study of managerial effectiveness concluded that only 10 percent of the managers they studied spent their time in committed, purposeful, and reflective ways. Yikes!

According to these researchers, managerial effectiveness needs two things: (1) focus (targeted action and follow through) partnered with (2) energy (the vigor that comes with strong personal commitment). Distracted managers who pour great gobs of energy into poorly focused tasks confuse a frenzy of activity—such as briskly carrying papers—with purposeful action.

If you, like the poor misguided chicken or the managers studied by Bruch & Goshal, find yourself running off in all directions with little to show for it, flapping harder may not be your best approach. Slow down, check your position, consult your plan, and rethink your intentions.

Just those simple actions will help you avoid a chicken-with-its-head-cut-off approach to life. All flap, no focus! All fuss, no egg! (more…)

REFLECTION & ACTION: Have you ever promised those who are important in your life (including yourself) that you’ll have time for them soon? Soon is a nebulous time that never seems to roll around.

Setting targets can shift the balance. Try these approaches: Set one date a week with your partner, plan a special monthly event with each of your youngsters, hold Monday nights for a yoga class (no exceptions), or reserve Friday evenings as veg-out time.

Take the same approach in the professional arena. Don’t let promises to learn that new software program fall by the wayside. Book an appointment with yourself for the first half hour every Thursday and work your way through the tutorial 30 minutes at a time for the next six weeks.

Are you losing touch with colleagues or employees? Make lunch on Friday your plug-in point. Invite a different colleague to join you each week. Use the time to strengthen that relationship.

Choose what works for you. Create your own targets for connection, development, and renewal. Enter your target activities in your calendar and honor them as you would any high-priority commitment. (more…)

Reflection & Action: Imagine a page with text spilling off the edges. Imagine a schedule crammed solid with meetings from morning to night. Imagine your clothes fitted so tightly there’s no room to breathe. Imagine a car without bumpers. The result? No place to rest your eyes, no ease, no grace, no protection from the bumps and bruises of life.

So it is in a life without buffers. Dr. Richard Swenson⁶ suggests that in our preoccupation with speed and progress we end up sacrificing our margins. Margin is that difference between your load and your limits (i.e.- physical and emotional energy, finances, and time). Think of it as the reserve space, or leeway in your life.

Living a ‘just in time’ existence at the edge of your resources can be exciting, but it comes with a cost. It leaves no cushion for tough times, surprises, unexpected problems or opportunities. And, as any high speed adventurer knows, crash without padding, and you will come to know pain on a first name basis.

Do you know and honor your own limits. In handling resources of time, money, or energy, at what point do you shift from swimming with strength, confidence and direction to drown-proofing, and then to drowning?  Even tiny margins (a few extra minutes, a few extra dollars, or a few extra winks) can make a big difference in how fast and how often you hit bottom.

Build in margins in small, doable ways. Leave a few minutes early for your next appointment. Stop working on a project before you reach the point of complete exhaustion. Make your next purchase well within your means rather than pushing to the outside limit of your bank account. (more…)

Reflection & Action: When the load is too heavy, and life is not as you wish it to be, it’s tempting to hope that someone else will read your mind, and solve your problems.

As much as you might dream of a dramatic rescue, white knights on chargers are hard to come by these days.  And, a lot of potential white knights are having a tough time staying on their horses. The ride is just too wild.

If you really want a different outcome, you cannot bite the bullet, suffer in silence and hope for the best.

What to do? Collect and share real information about the situation. Actively negotiate options, set reasonable limits, shift deadlines, and draw on extra resources. Talk directly to those who control the situation – don’t just complain to those who are game to commiserate but who have little or no power and influence.

If you are the one ‘in charge’, make it ‘safe to say’. When you react positively to those who speak their minds and hearts, more people will be more direct. You will hear about real concerns and have access to real information – not just want others think you want to hear. This will help you make clearer assessments and helpful adjustments to ease the frustrations of the moment.

Together with those who really tell it like it is, you create better circumstances now and build more trust and capacity for the future. (more…)

Reflection: What does the phrase, Truth and Reconciliation, mean to you? I’ve always associated the process with large-scale social issues. However, I’m beginning to see how it could apply to our attempts to create more balance in our everyday lives.

The concept first came to my attention (and maybe yours, too) during the mid ‘90s in news from South Africa. Over the course of several years, public and private hearings gave citizens a forum to air the truth and trauma of their experiences under the apartheid regime.

Here in Canada, a similar process is underway at this very moment, as First Nations people share the impact of their experiences with the residential school system.

In both cases, the intention is similar: to heal deep wounds and build a more inclusive, equitable, respectful future.

In our daily lives and workplaces, T&R might apply in situations like these. (more…)

Reflection:  Chances are good that the last time you meandered through the tall grass or took a stroll in the woods, your pants and socks picked up more than a few sticky burrs. They’re those pesky seeds that eagerly stick their claws into you, and hitchhike a ride from there to who knows where. The very same critters that inspired Velcro.

Attacked by burrs is how I feel these days as I move through my office, our home and the garden. Each time I turn around, it seems another undone task insinuates its way into my consciousness, stakes a claim on my brain, and plants a hook in my mind. Answer this email, finish that article, call that client. Fold that laundry, fix that appliance, clean that corner. Fertilize those plants, prune those shrubs, pick that rhubarb.

Most time management references advise keeping a series of lists on which you place all of the items clamoring for your time and energy. Then you focus your attention and narrow down the list by choosing your priorities for the week and the day. Neat and tidy, eh? Still doesn’t account for the attack of the burrs!

It’s true, writing things down does minimize the mental reminders (‘Remember this, don’t forget that!”) that trampoline their way through your brain. And prioritizing does focus attention. However, I still notice the undone as I move through the day, and am oh so easily hooked on my way by.

Action: So, here’s my new practice: catch and release! I figure if it works for anglers, it could work for someone angling for a new take on a sticky situation. (more…)