I KNOW YOU’VE BEEN WONDERING … what kind of photos I received in response to the invitation to ‘Send Me Your Smiles’. Well, as it turns out, some fabulous ones! It was great fun working them into a short upbeat inspirational video. Check out ‘Sunny Smiles‘ and pass the link along.
REFLECTION: Last day of August. First day of September. Summer transitions to autumn.
I’m looking at the list of projects I’d planned to tackle over the summer months when my business is typically slower. Truth be told, I’ve made a dent, but not moved mountains. Research, redesign, product development. Yep, progress on all those fronts. But nowhere near what I apparently anticipated in those more optimistic, summer stretching out ahead of you, early days of July. Maybe you find yourself in the same situation – with merely a dent in work related tasks or home and family projects.
Frustrating? Somewhat. Discouraging? Only mildly. You see, one of the things I’ve learned so far in life is that my ambitions always have and always will exceed my time and energy. That’s just the way it is.
On the other hand, there were so many things that never appeared on the ‘To Tackle’ list in the first place that have contributed to two memorable summer months. Visits with sisters. Connections with friends and neighbors. Mentoring chats with ‘just beginning’ colleagues. Time with my folks at the farm. Adventures with my grandson, my husband, my children. Hours in the company of watercolors. Moments in the garden, along the river, appreciating the great outdoors.
The contrast speaks to the balancing act between making a living and making a life. (more…)
Sunny Smiles
August 31, 2010
Ask and ye shall receive. Through the month of August I invited Pause readers to send along pics of their favorite smiles and grins. What a fabulous collection arrived on my desktop – bringing me smile after smile as I opened each message and clicked on the pics.
I’ve put together a compilation to share with you and the world. Hope you enjoy these Sunny Smiles. Share the link with others who just might need a lift and a laugh!
PAUSE -10.20- Perfunctory?
July 28, 2010
REFLECTION:
I spent last week attending the National Speakers’ Association Convention in Orlando, Florida. As I’m sure you know, Orlando is the eastern US headquarters for the Disney operation. I did manage an evening visit to the Magic Kingdom and took an extra day post-conference to visit Epcot.
Disney theme parks are renowned for their high level of service to their guests. And, we encountered many kind, welcoming and helpful employees. That’s what made our contrasting experience with a couple of employees stand out so strongly. With both of these individuals, the word, perfunctory sprang to mind.
Perfunctory: mechanical, indifferent, careless, listless, superficial, as a formality only. You know perfunctory when you see it or hear it. How many times has a ‘Have a good day’ greeting been carelessly tossed your way, with no investment of emotion? That’s perfunctory.
Carry a bag to Disney (as with many other public places), and you’re subject to a search. Our security guy zipped open my bag, half-heartedly shifted the top item to the side, while looking over his shoulder in another direction, then pushed the bag back across the table with no further exploration. So much for security – perfunctory at best.
Our Jungle Cruise boat captain clearly wanted to be anywhere but at the wheel. His nonstop patter consisted of halfhearted attempts at humor, cynical comments, and sarcastic asides. Clearly on auto-pilot. To call his performance perfunctory would be generous.
Both were a real contrast to Alex, an employee at the Orlando World Center Marriott where I stayed. When I had trouble connecting to WiFi in the lobby one morning, Alex tried to give me a hand. It soon became clear the problem exceeded his expertise as well as mine. Rather than just shrugging and wishing me luck, Alex offered to call their IT department to give me a hand. When he learned I was headed into my next conference session, he asked what time I would be through and set an appointment time to reconvene with an IT rep to resolve the issue.
Alex was as good as his word. When I returned at the appointed time and place, Alex introduced me to Frederic who sat down with me and solved my access problems in the most congenial way in less than 5 minutes. Now that’s anything but perfunctory. In fact, I’d place Alex’s response clearly in the attentive, mindful, solicitous, and considerate department.
ACTION:
These experiences have me thinking about my own everyday reactions and interactions. Here’s the thing. It’s easy to see perfunctory responses in others. It’s not so easy to recognize them in ourselves.
Pause to consider:
* How often do you toss off an answer to a colleague’s question from that mindless auto responder part of your brain?
* Would your voice mail message be described as personal or perfunctory? How about the quaility of your good bye kiss to your spouse or life partner?
* When you put a meal on the table is it presented with care and attention, or tossed down in a perfunctory ‘That oughta fill you up’ manner?
If you find you’re in an auto-pilot rut, try responding in a more personal, less perfunctory way to more of the people and situations that show up in your life this week. It’s sure to make a difference for them and for you.
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QUOTES OF THE WEEK:
Life is what we make it, always has been, always will be. – Grandma Moses
Any idiot can face a crisis – it’s day to day living that wears you out. – Anton Chekhov
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RESOURCE OF THE WEEK:
For a few additional thoughts on this theme, see ‘Are You Just Going Through The Motions?’ at http://hilife2b.com/blog/motions
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READERS WRITE:
In response to the latest ezine message, Summer Reading, Pause reader PM writes: “Thanks for the reading tips. Another great read you recommended in the past was ‘Crazy Busy’. It’s definitely worth a re-recommendation. It was a great read and I often refer it on to others.
REFLECTION: I spent last week attending the National Speakers’ Association Convention in Orlando, Florida. As I’m sure you know, Orlando is the eastern US headquarters for the Disney operation. I did manage an evening visit to the Magic Kingdom and took an extra day post-conference to visit Epcot.
Disney theme parks are renowned for their high level of service to their guests. And, we encountered many kind, welcoming and helpful employees. That’s what made our contrasting experience with a couple of employees stand out so strongly. With both of these individuals, the word, perfunctory sprang to mind.
Perfunctory: mechanical, indifferent, careless, listless, superficial, as a formality only. You know perfunctory when you see it or hear it. How many times has a ‘Have a good day’ greeting been carelessly tossed your way, with no investment of emotion? That’s perfunctory. (more…)
PAUSE – 10.19 – Summer Reading
June 30, 2010
REFLECTION:
July is on our doorstep and summer awaits. One of the great joys of long, sunny summer days – especially when some of them are wide open ‘nothing planned’ vacation days – is the chance to curl up with a good book or two.
If you’re an everyday literary hunter and gatherer, you’ve probably got your supply on hand. They’re stacked up and backed up – hunkered down on that shelf in your office, loitering on the floor next to your living room chair, and languishing on your bedside table.
If, on the other hand, a trip to Chapters or a visit to Amazon are in your immediate future, I’d be glad to offer a couple of suggestions for recent books on life balance, focus and renewal that might spark your interest.
ACTION:
Pat’s recommended summer reading short-list to help you step back, take stock, and create an even more compelling and satisfying future includes:
* Do More Great Work – by Michael Bungay Stanier (Workman Publishing 2010). Lighthearted and meaty all at the same time. Lots of exercises to help you surface your preferences and map out a future of significance. Michael playfully challenges you to puzzle out answers to questions like these. What are you like at your best? What’s calling you? What’s broken? What’s possible?
* The Way We’re Working Isn’t Working – by Tony Schwartz (Simon & Schuster 2010). I’ve followed Tony’s work since he first authored The Power of Full Engagement a number of years ago. This new volume offers an air tight case for building in time and space for renewal – as individuals, teams and organizations. Grounded in research and tested by the organizations that have used and shaped his ideas, he offers practical suggestions (and compelling reasons) for making renewal a part of everyday personal and business life.
* Here are a couple of other books I’ve referenced in earlier Pause messages that are also definitely worth a read: ‘Find Your Focus Zone’ by Lucy Jo Palladino and ‘What Got You Here Won’t Get You There’ by Marshall Goldsmith. And, of course, if you haven’t already read it, I have to recommend ‘Press Pause…Press On’ by yours truly (Check Pauseworks Shop for details: http://www.pauseworks.com/shop/)
PS Does your summer reading taste run more to fictional escapes? If so, I recommend The Memory Keeper’s Daughter by Kim Edwards. And although I have yet to read it, so can’t give you a personal recommendation, on the suggestion of a handful of friends I’ve packed Water For Elephants by Sara Gruen for my get away fiction reading. I’ll let you know what I think of it.
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QUOTE OF THE WEEK:
Books can be dangerous. The best ones should be labeled “This could change your life.” – Helen Exley
It is what you read when you don’t have to that determines what you will be when you can’t help it. – Oscar Wilde
(Sheesh, Oscar – I really had to think about that one for a while!)
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RESOURCE OF THE WEEK:
Often worth exploring are Michael Bungay Stanier’s blog and website at: http://www.boxofcrayons.biz/
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READERS WRITE:
Last week’s Pause message, The Not So Classic BMW, generated quite a number of insightful replies from readers – too many to include here in the e-zine. I’ve posted a compilation of responses on my blog, so that you can explore them as well. Here’s the link to that post: http://www.pauseworks.com/wp/?p=1206
REFLECTION: July is on our doorstep and summer awaits. One of the great joys of long, sunny summer days – especially when some of them are wide open ‘nothing planned’ vacation days – is the chance to curl up with a good book or two.
If you’re an everyday literary hunter and gatherer, you’ve probably got your supply on hand. They’re stacked up and backed up – hunkered down on that shelf in your office, loitering on the floor next to your living room chair, and languishing on your bedside table.
If, on the other hand, a trip to Chapters or a visit to Amazon are in your immediate future, I’d be glad to offer a couple of suggestions for recent books on life balance, focus and renewal that might spark your interest. (more…)
PAUSE – 10.17 – Getting Out There
June 16, 2010
REFLECTION:
It seems like weather everywhere has been pretty wonky so far this year. Here in Saskatchewan we’ve experienced record rainfalls. The dreary, grey cloud cover that delivers the daily driving rain has put a tangible damper on mood.
That changed as the last few days finally brought bright sunshine and warmer temperatures. There is a palpable shift in mind-set as people spend more time in motion and out of doors. Suddenly, the world seems brighter. Problems seem lighter.
Physical activity is a well known contributor to mental health. Moving around outdoors delivers an even greater bonus. There’s a whole world out there to engage in, nature’s beauty to appreciate, and a universe sized space that puts human size problems in perspective.
Getting out there gets us out there. It draws us out of our little corners of concern. It smooths away the mind ruts created by spinning around in our tiny circles of thought.
Our mothers were right when they told us to get out of the house – to go outside for awhile. Although it may have gotten us out from under their feet, it probably helped us find ours.
ACTION:
What would it take to get you outdoors today – and again tomorrow? And, I’m not talking about walking from the house to the vehicle and back again.
If you aren’t already doing so, look for those opportunities to take a few moments outside every day – even on days when it is too hot, too cool, too rainy, or too busy.
There are work-arounds for each of those obstacles. Too hot? Walk early or late. Too cool? Bundle up. Too rainy? Grab a poncho. Too busy? Combine a walk with a meeting or phone call.
Once you reap the benefits of getting yourself outdoors, you’ll wonder why you didn’t get out there sooner and more often.
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QUOTE OF THE WEEK:
“Those who dwell among the beauties and mysteries of the earth are never alone or weary of life.” – Rachel Carson
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RESOURCE OF THE WEEK:
See this article for examples of research on the positive impact of nature on connectedness and generosity: http://www.msnbc.msn.com/id/33243959/ns/health-behavior/
REFLECTION: It seems like weather everywhere has been pretty wonky so far this year. Here in Saskatchewan we’ve experienced record rainfalls. The dreary, grey cloud cover that delivers the daily driving rain has put a tangible damper on mood.
That changed as the last few days finally brought bright sunshine and warmer temperatures. There is a palpable shift in mind-set as people spend more time in motion and out of doors. Suddenly, the world seems brighter. Problems seem lighter.
Physical activity is a well known contributor to mental health. Moving around outdoors delivers an even greater bonus. There’s a whole world out there to engage in, nature’s beauty to appreciate, and a universe sized space that puts human size problems in perspective. (more…)
REFLECTION: Last day of August. First day of September. Summer transitions to autumn.
REFLECTION: I spent last week attending the National Speakers’ Association Convention in Orlando, Florida. As I’m sure you know, Orlando is the eastern US headquarters for the Disney operation. I did manage an evening visit to the Magic Kingdom and took an extra day post-conference to visit Epcot.
REFLECTION: July is on our doorstep and summer awaits. One of the great joys of long, sunny summer days – especially when some of them are wide open ‘nothing planned’ vacation days – is the chance to curl up with a good book or two.
REFLECTION: It seems like weather everywhere has been pretty wonky so far this year. Here in Saskatchewan we’ve experienced record rainfalls. The dreary, grey cloud cover that delivers the daily driving rain has put a tangible damper on mood.