Editor’s Note: As they have for the last couple of years, your summer Pause messages will feature the ‘Best of Pause. These GEMS are readers’ favorite messages from earlier years. Whether you are a long time subscriber, or new to our list, I hope you enjoy them all. After Labor Day, your Pause messages will once again feature all new info and resources.
P.S. – Also, be sure to scan right to the end of this message. You’ll want to be sure to catch the details on my Canada 150 Summer Art Project and the unique Provinces of Canada paintings on offer each week.
REFLECTION & ACTION: Nothing damages the morale of a workplace more than a collection of individuals whose response to every situation is to complain and criticize from the cozy confines of victimhood. “Isn’t it awful? How dare they? What were they thinking? Someone should do something about this!”
A recent conference participant, in a session I was delivering on encouragement and appreciation in the workplace, described this group as her BMW’s. Not the classic high priced automobile – but rather the folks who specialize in Bitching, Moaning, and Whining.
Her abbreviated description generated a considerable number of guffaws and knowing looks as other attendees nodded their heads in recognition. It seems the BMW problem is familiar to many. There might even be a few BMW’s ripping up the streets in your world.
So what to do and how to handle them? (more…)